Contact us

The quickest way to get in touch with us is via Webchat. Click the 'Chat now' button on the side of this page to start.

For business banking support or if you're struggling financially you can call this number:

0345 711 4477

+44 870 511 4477 from outside the UK

18001 0345 711 4477 for Relay UK

Our call centres are open 24/7 for basic banking enquiries. For lending and other specialist business banking enquiries, we can only provide guidance from 9am to 5pm.

The quickest way to get in touch with us is via Webchat. Click the 'Chat now' button on the side of this page to start.

You can also find our range of business accounts here.

If you need help with an existing application, you can visit this page.

Bankline is our enhanced digital banking service. If you're thinking about applying for Bankline you can find out more on this page.

If you're a current Bankline customer and need support, the quickest way to get in touch is by starting a chat with us.

For more complex queries, you can call the Bankline helpdesk on:

0345 300 4108

+44 1268 502128 outside the UK

18001 0345 300 4108 for Relay UK

Lines are open 8am to 6pm, Monday to Friday.

If you've received a letter and/or email from us and need more support, check your reference number on the letter/email and get in touch:

For My Business Profile queries with reference starting IL:
 

UK: 0345 246 2770

Relay UK: 18001 0345 246 2770

Outside UK: +44 345 246 2770

Lines are open Mon-Fri 9am-6pm (excluding UK public holidays).

For Your Business Profile queries:

If your reference contains - L/E

UK: 0203 416 5001

Relay UK: 18001 0203 416 5001

Outside UK: +44 203 416 5001

If your reference contains LCV or ECV

UK: 0345 009 0001

Relay UK: 18001 0345 009 0001 

Outside UK: +44 345 009 0001

Lines are open Mon-Fri 9am-6pm (excluding UK public holidays).

Please get in touch straight away if you’ve noticed any suspicious transactions on your account or think you might be a victim of fraud. 

• Start a webchat to report a fraud by clicking 'Chat now'
• Or find the right number to contact here: Report a fraud

For all international banking enquiries, contact us on this number:

0800 210 0235

18001 0800 210 0235 for Relay UK

Lines are open 9am to 5pm, Monday to Friday.

Please send to this address:

NatWest Business Banking
PO Box 16204
Birmingham
B2 2WP