Support Centre

Contact us

We know there will be times when you need us for help

This video takes you through some of the ways you can contact us for support and assistance. 

The quickest way to get in touch

Cora, your digital assistant, can help with your queries 24/7. If it's something that needs extra support, she'll connect you to a person from our webchat team, during working hours.*

Make Cora your first point of contact and save time when you make payments, order a new card, stop cheques and much more. She can even help you report a lost card or suspected fraud.

* See Business banking contacts for specific team hours

Financial difficulty

If you’re struggling, we’ll do all we can to help. You can contact us about any problems you’re having by clicking the ‘Chat to Cora’ button on the right of this page or call us on one of the numbers below.

If you have a relationship manager, it’s best to contact them directly for support.

Business Telephone Numbers

Calls may be recorded.

To see how much your call might cost, visit the call charge information page.

For more information on accessibility visit our accessibility page.

Other ways to contact us

Business WhatsApp

Get help with your Business Banking via a secure chat on WhatsApp

Mobile App

Use 24/7 secure messaging in our mobile app. For some queries, you can use Tap to Call to speak to somebody

Online Banking

If you use Online Banking, you can start a chat when you're logged in.


Bankline customers also have the option to log in and chat with us.