Bankline Direct

Facilitating Digital payments and data 24/7

Bankline Direct is our host-to-host solution, which integrates your accounting system directly with the Bank. Bankline Direct automates your payments or reconciliation and is ideal for organisations who have outgrown their manual processes and want to reduce operating costs. Bankline Direct also lets you view or transact with accounts held at multiple banks or other financial organisations.

Increase accuracy and help reduce costs with an automated solution


Seamlessly integrate with your Treasury Management System (TMS) and Enterprise Resource Planning (ERP), including third party bureaus.

Reduce manual tasks with straight through processing of high volume domestic and international payments and comprehensive payment status updates

Increase visibility and control over your financial position with automated reports, at different frequencies, for your reconciliation needs

Securely integrate with the bank via a variety of connectivity options, utilising file or message-based protocols, including a choice of industry standard formats

Safeguard your payment information and reconciliation data to and from the bank with industry standard security and encryption features 

Why choose NatWest?

NatWest has over 10 years’ experience in delivering host-to-host solutions to support you in realising your transformation programmes. This includes being the first major UK bank to offer customers APIs.

Flexible to your needs

You have the option to select our payments or reporting services, or both.

Payments and collections

Bankline Direct has a variety of payment options to meet your needs, whether paying for goods and services in the UK or overseas. Formats such as JSON, CSV, XML ISO 20022, SWIFT MT and ISO8583 are available.

With domestic payment options available through both Faster Payments (for payments under £1,000,000) and CHAPS (for high value same-day payments with the UK), Bankline Direct is designed to get your money where you want it, quickly and securely.

Bankline Direct also offers international payments, inter-account transfers, bulk lists and SEPA Direct Debit Origination. You can also submit Bacs payments through

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Bankline Direct has comprehensive reporting capabilities, sending you information that you can use automatically within your own systems.

Account information reports (statements) will provide information such as balance and transaction details. We offer a range of industry standard formats such as SWIFT MT and ISO 20022 XML.

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Want to reduce manual tasks and inefficiencies?

Accelerate your payments and receive payment notifications using our suite of APIs on a secure, 24/7 connection method, and also benefit from receiving real-time data for reconciliation.

Communication channels

Secure file


Bankline Direct offers a choice of secure connectivity options through internet-based solutions, such as Secure File Transfer Protocol (SFTP) and Connect: Direct Secure +.


All communications between you and the Bankline Direct service must be secure in both directions. Bankline Direct channel is encrypted and offers additional security features like digital signing options for example Hardware Security Module (HSM) or Pretty Good Privacy (PGP).

Payment formats

Bankline Direct supports file standards such as ISO 20022 XML and Message Types (MT) and CSV.


Offering commercial, corporate and indirect access clients accelerated access to payment schemes via Bankline Direct. You can make payments, receive real-time payment status information and benefit from direct access to account balances and transaction reporting.


Mutual Transport Layer Security (MTLs) is used to encrypt and transmit individual payment messages. The OAuth 2.0 Authorisation Framework enables client applications to obtain delegated access using bearer tokens to our endpoints.

Payment formats

Indirect Access Payments and Notifications API supports messaging in JSON based on the ISO 20022 (PACS) industry standards. Commercial Payments and Reconciliation API supports messaging in JSON based on the ISO 20022 (PAIN) industry standards.


SWIFTNet is used by all SWIFT-connected institutions. Bankline Direct offers a consistent single-window access via SWIFTNet FileAct and SWIFTNet FIN to ensure the reusability of your SWIFTNet infrastructure.


The software ensures technical interoperability between users while ensuring integrity, authentication, and confidentiality.

Payment formats

Bankline Direct supports file standards such as ISO 20022 XML and Message Types (MT) and CSV.

Who is Bankline Direct for?

For commercials and corporates

  • Cost effective channel to streamline your cash management processes
  • A secure channel for exchange of Treasury messages and files
  • A 24/7 payment and reporting solution to support your growing business
  • Ability to monitor the progress of your payments through detailed acknowledgements and reporting
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For financial institutions 

  • A single channel for sending and receiving files
  • Send and receive Bank Grade and Non-Bank Grade payments
  • Connectivity with 24/7 availability for an easier, quicker alternative to access Faster Payment Scheme
  • A dedicated UK sort code, sponsored by NatWest, providing indirect access to UK clearing schemes
  • Meet regulatory requirements for your reporting needs
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Client eligibility

You can use Bankline Direct if you meet the following criteria;

Meets MiFID criteria for Professional Client or Eligible Counterparty; OR

Average turnover for last 3 years ≥ £6.5m; OR

Average total assets for the last 3 years ≥ £3.26m; OR

Is part of a group connection that meets turnover or assets test

Hold NatWest UK accounts

Minimum of 500 transactions per month

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For clients wishing to use their own sort code (Indirect Access clients) to send/ receive payments they must;

Be FCA regulated/ EEA Passported

Have a Sort Code

Have a BIC; either a full live BIC or a BIC-21 (a BIC-21 is not a BIC connected to SWIFT but is needed in case of mis-formatted payments)

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We charge a one off set up fee, monthly fee (dependent on usage), plus individual fees for making and receiving payments.

Interested in Bankline Direct? Get in touch

If you’re an existing NatWest customer, get in touch with your Relationship Manager directly.

If you’re new to us, or prefer to register your interest, send us your details using the link below and we’ll be in touch.

Ready for ISO 20022?

ISO 20022 XML (Extensible Markup Language) is an established global standard for payments messaging.

Business, commercial, and corporate customers that make/receive UK, Euro and cross border payments will be impacted along with financial institutions, indirect access participants, partner banks, SWIFT Correspondents and SWIFT Corporates.