Loans and Finance

Frequently asked questions

Manage my repayments 

Amending my monthly payments

Paying my loan off early

Struggling with my repayments

Manage My Loan

Amending my loan account

Accessing my information

Get in touch

Need support with your small business? We’re here to help.

Get help 24/7 with Cora , our digital assistant, or message us through our mobile app .

You can also contact us on 0345 711 4477. Lines are open 9.00am – 5.30pm Monday to Friday (except public holidays). 

Customers with hearing and speech impairments can contact us by using our Relay UK Service: 18001 0345 711 4477

For more information visit the accessibility page.

Calls may be recorded for training and monitoring purposes. To see how much your call might cost, visit the call charge information page.