Business banking is available to eligible customers who are over 18. Specific account and service eligibility criteria apply.
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Your business banking options
Banking that suits you
We're here to help with any branch changes
When your local branch closes, it can mean changes for how you do your banking. We don't make these decisions lightly, but when your branch closes, we understand it isn't always easy. We want to let you know that your business matters to us and our commitment to supporting your business remains steadfast.
We're here for you to help ensure your banking continues to run smoothly.
Check out our info below to:
Find alternative locations: Where else you can go for in-person banking.
Explore digital options: Explore online or mobile options for business tasks.
Get answers: Browse our popular questions about closures.
Select what you need help with and let's take it from there:
Cash services
The UK governement has worked with the FCA to protect access to cash in the UK. There are many ways you can access cash, whether you want to withdraw from or deposit into your account.
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NatWest banking limits apply.
ATMs
You can withdraw cash from ATMs, found all across the UK. You do not need to use a NatWest branded ATM to withdraw cash from your account.
You will need your card and PIN to withdraw cash.
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Post Office banking
As a NatWest customer you can withdraw and deposit cash at thousands of Post Office outlets across the UK.
To withdraw cash you will need your card and PIN.
To deposit cash you will need a barcoded paying-in slip or your card.
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Banking Hubs
We’re working with Cash Access UK and other UK banks to set up local Banking Hubs.
You can visit a Banking Hub to withdraw and deposit cash between 9am and 5pm, Monday to Friday (excluding public holidays).
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Mobile branches
A Mobile branch is a bank that comes to you and lets you do all your usual everyday banking, like depositing and withdrawing cash.
The NatWest Mobile Branch Banking service operates 5 days a week, and all year round (excluding public holidays).
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Available in selected areas
Cash deposit machines
We're working with Cash Access UK and other banks to provide cash depositing services around the UK.
You can use a Cash deposit machine (CDM) to withdraw and deposit cash. You'll need either a credit slip or your card and PIN.
To check if a branch has a CDM, please use the branch locator.
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Branches
You can use any NatWest or Royal Bank of Scotland branch for your everyday business banking. This includes both withdrawing and depositing cash.
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Business Quick Deposit
Business Quick Deposit (BQD) is a quick, easy and secure way for business customers to deposit between £500 and £10K via the branch network without having to wait whilst the deposit is checked.
You will need your uniquely barcoded tamper-proof wallet and pay-in slip. You can deposit your cash either to a cashier or using the automated BQD machine.
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Collect by courier
Coins, notes and cheques can be collected by an approved courier of your choice from your business.
Contact your relationship manager to discuss your needs.
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How do you usually deal with cash?
The best way for you to withdraw or deposit cash can sometimes depend on the amount. Use our handy quiz to figure out what works for you and your needs.
Balance enquiries
Whether you're at home or on the move there are lots of quick and easy ways you can check your account balance.
ATMs
You can check your account balance using ATMs, found all across the UK. You do not need to use a NatWest branded ATM to check your balance.
You will need your card and PIN.
Post Office banking
As a NatWest customer you can check your account balance at thousands of Post Office outlets across the UK.
To check your balance you will need your card and PIN.
Banking Hubs
We’re working with Cash Access UK and other UK banks to set up local Banking Hubs.
You can visit a Banking Hub to check your balance between 9am and 5pm, Monday to Friday (excluding public holidays).
Telephone Banking
You can use our automated service on Telephone Banking to check your balance.
You need to have an account and be registered for Telephone or Online Banking. You will need your Customer Number, PIN and password when you call.
Online Banking and Mobile Banking
It's easier than ever to check your balance and recent transactions from your computer or mobile phone, with Online Banking or the mobile app.
You'll need Online Banking before you can setup Mobile Banking.
Online Banking is available to NatWest business account customers. The mobile app is available on selected iOS and Android devices with a UK or international mobile number in selected countries.
Clearspend
ClearSpend is a free web and mobile app for Commercial Cards customers. It lets you view transactions and balances on the go and gives you complete control of your account in real-time.
ClearSpend works through your web browser and is also available to download from the App Store and Google Play.
Mobile branches
A Mobile branch is a bank that comes to you and lets you do all your usual everyday banking, like checking your account balance.
The NatWest Mobile Branch Banking service operates 5 days a week, and all year round (excluding public holidays).
Available in selected areas.
Branches
You can use any NatWest or Royal Bank of Scotland branch for your everyday business banking, including checking your account balance.
Deposit cheques
Use your mobile app
Whether you have the NatWest mobile app or Bankline Mobile, you can now pay in your cheques anytime, anywhere. The app uses your device camera to capture an image of the cheque and 'reads' the details to pay the money into your account. It's simple, convenient and secure.
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Mobile Banking and Bankline Mobile are available on selected iOS and Android devices with a UK or international mobile number in selected countries. Fees may apply.
Post Office banking
As a NatWest customer, you can deposit cheques at thousands of Post Office outlets across the UK.
To deposit cheques, you’ll need a personalised paying in slip and a deposit envelope. You can get cheque deposit envelopes from us or from Post Office branches.
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Banking Hubs
We’re working with Cash Access UK and other UK banks to set up local Banking Hubs.
You can visit a Banking Hub to deposit cheques between 9am and 5pm, Monday to Friday (excluding public holidays).
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Cash Deposit Machines
You can use a NatWest or Royal Bank of Scotland Cash Deposit Machine (CDM) to deposit up to 50 cheques.
To check if a branch has a CDM, use the branch locator.
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Business Quick Deposit
With Business Quick Deposit (BQD) you can deposit between £500 and £10K via the branch network without having to wait whilst the deposit is checked.
You will need your uniquely barcoded tamper-proof wallet and pay-in slip.
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Collect by courier
Coins, notes and cheques can be collected by an approved courier of your choice from your business.
Contact your relationship manager to discuss your needs.
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Branches
You can use any NatWest or Royal Bank of Scotland branch for your everyday business banking. This includes depositing cheques.
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How do you usually deal with cheques?
The best way for you to deposit cheques can sometimes depend on the amount. Use our handy quiz to figure out what works for you and your needs.
Change and coins
Post Office banking
As a NatWest customer, you can order change for collection from thousands of Post Office outlets across the UK.
You will need a Change Giving Card or Barcoded Change giving form.
Banking Hubs
We're working with Cash Access UK and other UK banks to set up local Banking Hubs.
You can visit a Banking Hub to access change-giving services between 9am and 5pm, Monday to Friday (excluding public holidays).
Change order
Using our online form, you can order change for collection in any NatWest branch. You can order same business day collection, next business day collection or Saturday collection, up to seven business days in advance.
Branches
You can use any NatWest or Royal Bank of Scotland branch for your everyday business banking.
This includes accessing cash and coins for your daily business tasks.
Handling payments
Handle payments the way that suits you, whether you want to transfer money between your accounts, pay bills and send money, or receive payments.
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Single payment limits and daily payment limits apply.
You’ll need Online Banking before you can set up Mobile Banking. Online Banking is available to NatWest business account customers. Mobile Banking is available on selected iOS and Android devices with a UK or international mobile number in selected countries.
Transfer money between your accounts
Online Banking or the Mobile App
It's easier than ever to transfer money between your accounts using your computer or mobile phone, with Online Banking or our mobile app.
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Banking Hubs
We’re working with Cash Access UK and other UK banks to set up local Banking Hubs.
Once a week, a member of our NatWest team will be on hand to help you with things like transferring money between accounts.
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Telephone Banking
You can use our automated service on Telephone Banking to transfer money.
To use Telephone Banking, you need to be registered for Telephone or Online Banking. You’ll need your Customer Number, PIN and password when you call.
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Cash Deposit Machine (CDM)
You can use a Cash Deposit Maching (CDM) to transfer money between accounts.
To check if a branch has a CDM, please use the branch locator.
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Paying bills and making payments
Online Banking or the Mobile App
You can make a payment or pay a bill to a person or company from your bank account using Online Banking or the mobile app.
Banking Hubs
We’re working with Cash Access UK and other UK banks to set up local Banking Hubs.
Once a week, a member of our NatWest team will be on-hand to help you with things like making payments.
Telephone Banking
You can use our automated service on Telephone Banking to make payments.
To use Telephone Banking, you need to be registered for Telephone or Online Banking. You’ll need your Customer Number, PIN and password when you call.
Mobile branches
A Mobile branch is a bank which comes to you and allows you to do all your usual everyday banking, like paying bills.
The NatWest Mobile Branch Banking service operates 5 days a week, and all year round (excluding public holidays).
Available in selected areas.
Cash Deposit Machine (CDM)
You can use a Cash Deposit Machine (CDM) to make payments.
To check if a branch has a CDM, please use the branch locator.
Payit™
Send and receive payments without the need for bank or card details. Payit from NatWest uses Open Banking technology to enable banks to talk directly to each other, so you can pay and get paid faster.
*Eligibility criteria and fees apply.
Bankline and Bankline Mobile
Bankline allows you to see all your business accounts on one profile, make payments securely, and create multiple users with different access levels.
Bankline Mobile is a secure mobile app that complements Bankline. Raise and approve payments without a Smartcard reader and stay on top of your finances wherever you are.
Bankline is available to eligible NatWest business current account customers. Fees apply. Bankline Mobile is available on selected iOS and Android devices.
Branches
You can make single branch payments or cheque payments in any NatWest branch.
Faster Payments and CHAPS
If you need to make a same-day payment, you can use either of the following services.
The Faster Payments service reduces the time between a payment being made and the recipient receiving the funds from three days to near real-time.
It lets you make same-day transactions all day, every day and is a secure way to transfer money up to £1,000,000.
There is a charge to make a Faster Payment.
If your payment isn’t eligible for the Faster Payments Service, you can make a transfer via CHAPS, eg if your payment is more than £1million or the payee’s bank isn’t a member of the Faster Payments Scheme.
There is a charge to make a CHAPS Payment.
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Fees apply.
Receiving payments
Payit™
Send and receive payments without the need for bank or card details. Payit from NatWest uses Open Banking technology to enable banks to talk directly to each other, so you can pay and get paid faster.
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*Eligibility criteria and fees apply.
Tyl
Tyl by NatWest gives you the power to take fast payments online, over the phone, by card machine or with Tap to Pay.
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To be eligible for Tyl by NatWest your business must be based and trading in the UK, and you must be over 18. Eligibility criteria, fee's and T&Cs apply.
Autopay Online
Autopay Online is our new digital channel for Bacs Direct Credit payments, allowing you to process and authorise your payments with ease.
If you feel that Autopay Online is not right for your business, take a look at Autopay Online Plus.
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Security may be required. Subject to status and eligibility criteria. Fees apply.
Manage your accounts and cards
Whatever you need to get done, there’s a variety of ways you can manage your account. Explore what you can do and where you can do it.
- Online Banking and the mobile app
- Telephone Banking
- Banking Hubs - One day of the week, a member of our NatWest team will be on-hand to help you with things like making payments. Find Banking Hubs near me.
- Branches
- Cora, your digital assistant
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You’ll need to be registered for Online Banking before you can set up the mobile app. Online Banking is available to NatWest business account customers. The mobile app is available on selected iOS and Android devices with a UK or international mobile number in selected countries.
Talk to a person or get advice
Whatever you need to talk about, we’re here to help. Find out how to get in touch.
Banking Hubs
We’re working with Cash Access UK and other UK banks to set up local Banking Hubs.
Once a week, a member of our NatWest team will be on hand to help you with your business banking tasks and questions.
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Telephone banking
You can use Telephone Banking to speak with one of our team.
To use Telephone Banking, you need to be registered for Telephone or Online Banking. You’ll need your Customer Number, PIN and password when you call
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Branches
Our team can help you with your banking tasks or questions at any NatWest branch. We can help you to get set up with or use our digital services too.
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Mobile branches
A Mobile branch is a bank which comes to you and allows you to do all your usual everyday banking.
The NatWest Mobile Branch Banking service operates 5 days a week, and all year round (excluding public holidays).
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Available in selected areas.
Cora
Cora is a digital assistant trained to answer your banking questions. You can chat to her online anytime and if she can’t help, she’ll pass you on to a real person who can. On average she can answer questions within 5 minutes.
You can find Cora on most webpages. If you log into Online Banking, the mobile app or Bankline before starting a chat, Cora can offer additional support. You can even chat to Cora in WhatsApp!
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You can now reach us on WhatsApp. Whether you have a quick question or need support with your account, WhatsApp makes it easy and secure.
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Is your branch affected?
We've shared updates if your branch is affected. If you missed it, check our list of closing branches and their closure guides
Learn more about our branch closures
The way people bank with us has changed dramatically in recent years, with an increased demand for mobile and online services as customers benefit from a faster and easier way to bank.
While we respond to that demand, we recognise our responsibility to provide customers who feel less able to make use of these services with support for the change. That’s why we’re communicating with our customers affected by the closure and proactively contacting vulnerable customers and regular branch users. We must review our branches and make sure they’re in locations where customers use them most.
We are committed to providing our customers with 12 weeks’ notice of a branch closure announcement. You can see the exact closing date on the poster displayed in branch and in the closure guide available in branch or online
For business banking queries, call 03457 114477 (Relay UK 18001 03457 114477). Or if you have a bank point of contact, you can also talk to them.
If you’re a personal banking customer, see all the ways to bank.
Premier customers can call us on 0333 202 3330 (Relay UK 18001 0333 202 3330)
Get in touch
Chat with us online
The quickest way to get in touch with us is via Cora, our digital assistant. Cora can also connect you to our webchat teams.
Telephone support
For business banking support, or if you're in financial difficulty, you can call our team.
