Banking with NatWest

Branch closures

Important info about our branches

We've recently announced that we're closing some branches. There's many other ways to continue banking with us.

Banking has changed dramatically in recent years, with an increased demand for mobile and online services, as our customers benefit from a faster and easier way to bank. Closing a branch is a decision we take very seriously.

We know it can affect those less confident with alternatives we offer. We'll always work hard to guide and support you through the changes and find the best way to serve you from now on. 

You'll find more information below about each branch closure and the other ways you can bank locally.

Learn more about which branches are closing

We've put together a factsheet about each of the branches that are closing, to give you details on the local alternatives to branch banking. You'll find the factsheets listed alphabetically below.

Community Pop-ups

Our Community Pop-up sites are available in selected locations for up to twelve weeks after changes to our branch network.

Our friendly advisors are on hand to support you, connecting you to nearby local and digital services.

Other ways to bank with us

Mobile Banking

Bank wherever, whenever

Using the NatWest App is easy, quick and secure. Manage your day to day banking and stay in control of your money by seeing where you're spending it. Criteria applies.

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Online Banking

Bank from the comfort of your home

Make payments, go paperless, view and download statements and more from the comfort of your home. Limits apply.

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Video Banking

Talk to us face to face wherever you are

Instead of coming into a branch, you can use your phone, tablet or computer to have a video chat with one of our bankers.

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Banking locally

Find the right service for you nearby

Find local banking services to best suit your needs, offering banking face-to-face should you need to.

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Cash Access UK Cash Deposit Machines

You can use new Cash Access UK Cash Deposit Machines (CDMs) to easily deposit and withdraw your cash notes. 

At NatWest we are looking to improve customer cash access by taking part in a pilot exercise run by Cash Access UK who are introducing 17 new Cash Deposit Machines across the UK. 

The machines will be available for use by NatWest, Ulster Bank and Royal Bank of Scotland customers from March 2024 for a period of 6-12 months.

More about our branch closures