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NatWest Premier banking

Contact Premier 24

Exclusive 24/7 support for Premier customers from our highly-trained team.

We can help you

Connect to your Premier banking team

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Answer any and all of your banking questions

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Make high-value payments up to £100k

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Need a quick answer?

Our Premier 24 team are available 24/7 and ready to help you. Chat to us by clicking on Ask Cora below.

Want to talk to someone?

Telephone: 0333 202 3330

International: +44 161 933 7239

Relay UK: 18001 0333 202 3330


Premier 24 lines are open:

24 hours a day 7 days a week

Emergency contacts

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Premier Reward Black Membership Services

Need help with your benefits?

Call 0345 601 7188

Calling from abroad: +44 2392 660 340

Relay UK: 18001 0345 601 7188

  • Call or log in to the portal to make an insurance claim
  • report a car breakdown
  • use your 24/7 concierge service
  • get discounted tickets.

Level up your security with Voice ID

Voice ID is a security feature for Telephone Banking customers. It authenticates you using your voice, so you don't have to use your password. It's a quick and secure way of protecting your account.

Voice ID is available to Telephone Banking customers aged 18+.

Find answers in our FAQs