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Find answers in our FAQs
The mobile app, your fastest way to bank
Our banking app is like having a bank in your pocket, always open and you can do lots of the things you would do in a branch or over the phone - except faster.
App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Faster, easier, more secure banking over the phone
Our Voice ID security feature authenticates you using your voice, so you don’t have to use your password. You'll need to be registered for Telephone Banking to get started.
Voice ID is available to Telephone Banking customers aged 18+.