Request Cash/Coin Order

Complete your Cash & Coin order for collection on the next business day. You can order your change up to 7 days in advance. 

Orders are for Business Customers Only (Personal Customers can withdraw or exchange up to 5 sachets of coin per day from your local Branch)

You can arrange to collect your order from an RBS branch by using the following page, RBS Cash/Coin order

Business Details

Your Details

Cash and Coin Order

Notes (denominations are subject to branch availability)

Amount (£)


Collection Details

Before filling out your collection details, check the opening hours of your preferred branch here: https://locator.natwest.com/

Your request may not be processed if you choose a time outside of branch opening hours.

You can order change for next business day collection (or for same business day collection on orders made between midnight and 8am). For Saturday collection orders must be placed by 2pm on Friday.

If the branch you’d like to collect from is not included on the list, please call us on 0345 7114477.

If the search does not bring up the branch you required, please select it from the dropdown below

Use our branch locator to check when you can collect your order.

Your Cash/Coin Order Confirmation


Please note

  • Please ensure you bring photographic ID if you wish to debit the order from your account.
  • Accounts will only be debited as per mandated instructions and will not be debited until your order is collected.
  • Please note that orders over £5,000 which are not collected on the due date will have to be re-ordered.