Support the DEC Venezuela Earthquake Appeal
Two catastrophic earthquakes have hit Venezuela. Buildings were reduced to rubble in minutes. Now the survivors urgently need support.
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DEC Venezuela Earthquake Appeal
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The DEC is a registered charity, no. 1062638
Cora, your digital assistant.
Get help quickly with a wide range of queries.
Cora is your digital assistant, available 24/7 to quickly answer your queries. She can help you get things done and guide you to the right place – whether that’s a webpage, an online form, or a chat with an adviser.
Cora can also complete tasks for you when you’re in Digital Banking or the mobile app as well as Bankline. This includes stopping a cheque or ordering chequebooks and paying-in books.
If you need to get in touch...
Cora, your digital assistant, can quickly help with a wide range of queries.
Whether you have a question about your account, a loan or other business services, click the ‘Chat to Cora’ button to get help. If it’s something Cora can’t solve, she’ll put you in touch with one of our specialists.
Security & fraud support
Online Banking and Bankline
The quickest way to check your balance, change a standing order or update your contact details is online.
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24/7 messaging
Log in to Online Banking or the mobile app to start a secure message chat.
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WhatsApp us
You can now reach us on WhatsApp! Whether you have a quick question or need support with your account, WhatsApp makes it easy and secure.
Add our official WhatsApp number to your contacts +44 3457 11 4477. And look for the verified badge next to our contact name when chatting to us.
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