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See what’s coming next in Bankline

Looking ahead

We’re working hard to improve Bankline and bring in new features based on your feedback. Take a look at what we’ve done in 2025 and our areas of focus for 2026.

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The timelines shown here are estimates and may change. This is a selection of what we’re working on and doesn’t cover everything.

2025 highlights

Payment summary

The new summary page gives you a quick overview of payment activity.

Importing payments

Import payment files in new Bankline – a simplified process.

New product connections

Clearspend, FacFlow and Autopay Online Plus added to the suite of products you can connect to in Bankline.

Payment search

Now in new Bankline - quickly find and action payments made in the last six months.

Admin – managing users

Improved screens for managing admin settings and adding and editing users in new Bankline.

ISO payment updates

Payment screens adapted for the new industry ISO standards, including enhanced data for CHAPS payments.

Our areas of focus for 2026

We’ll continue to modernise Bankline, and we’re adding new features based on your feedback.

A new way to log in

Use your phone’s biometrics* instead of your smartcard and reader. Already in testing with a small group.

*Biometrics only available on selected devices.

Managing roles and users

Simplified roles and admin processes making it easier to manage your users.

Payments modernisation

Further modernisation of payments, with a focus on standing orders.

Join the customer panel to help shape Bankline

Every change we make is informed by research and feedback from Bankline users. 

Join our customer panel to share your views and try out new features. 

As a panel member, you can get:

  • Early access to new features 
  • Opportunities to take part in paid research 
  • Invites to exclusive events where you can speak directly with our product and design team


Let’s build something great, together.

Your questions answered

Support when you need it

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