Support Centre

Here to support you at every business stage

Got a question or need some help? We've got you covered.

Cora, your digital assistant.

Get help quickly with a wide range of queries.

Cora is your digital assistant, available 24/7 to quickly answer your queries. She can help you get things done and guide you to the right place – whether that’s a webpage, an online form, or a chat with an adviser.


Cora can also complete tasks for you when you’re in Digital Banking or the mobile app as well as Bankline. You can even chat to Cora in WhatsApp! 

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If you need to get in touch...

Cora, your digital assistant, can quickly help with a wide range of queries.

Whether you have a question about your account, a loan or other business services, click the ‘Chat to Cora’ button to get help. If it’s something Cora can’t solve, she’ll put you in touch with one of our specialists.

Security & fraud support

The latest scams

Check out the latest info on some of the most common scams affecting businesses.

latest scams

Report a fraud

Reporting a fraud is never easy, but we'll guide to to our fraud experts as quickly as possible.

report a fraud

Training & support

Access our free webinars and e-learning sessions to help keep your business more secure.


Security toolkits

Try our range of free handpicked tools which are provided by leading security experts.


Other ways to contact us

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Online Banking and Bankline

The quickest way to check your balance, change a standing order or update your contact details is online.

Log in to Online Banking

Log in to Bankline

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24/7 messaging

Log in to Online Banking or the mobile app to start a secure message chat.

How do I use 24/7 messaging?

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Social media

You can also send us a private message on X.


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Chat on WhatsApp

You can now chat to us securely anytime with your business banking queries on WhatsApp.

Click to WhatsApp us

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Want to speak to us?

If you need to speak with someone, visit our contact us page.