Overlay
Relationship Managers

Next level support for your business in 2024

Making things personal

We like to focus on what makes your business unique: you. And we do this by giving you access to your own Relationship Manager (RM), who will be there to give you all the hands-on help and support your business might need.

What to expect from your Relationship Manager

How can my Relationship Manager help?

They’ll get to know your business

Our team of accredited Chartered Bankers work with all sorts of businesses, but they’ll get to know all the ins and outs of yours, so that they can make workable suggestions to help you grow.

Information Message

Easily chat via video calls

Get face-to-face support from a real person, without the hassle of leaving your office. Your Relationship Manager will take the time to chat to you so they understand where you are in your business journey now, and where you’d like to be.

 

Information Message

Direct support when you need it

Having an expert on hand means that you can discuss the details of your business and use their extensive knowledge to potentially help you with your plans in the future.

Information Message

Professional business insights

Learn from what’s happening in the market as your Relationship Manager can proactively share their valuable industry knowledge to help you build your business.

Information Message

A free Financial Health Check

Your Relationship Manager can run you through some simple questions to help you uncover key areas of focus for you and your business to save and grow.

Information Message

Case studies

Empty red velvet seats of a theatre auditorium. Performing arts auditorium

Stagecoach

Stage school Principal Chris Adams talks about expanding the performing arts business he and his wife started as a side hustle.

Information Message

Treadmill training exercise in motion. Exercise equipment and fitness software

NoblePro

Stefan Van Biljon talks about the trials and triumphs of running his treadmill business in a global pandemic.

Information Message

Domestic appliance circuitry panel under examination. Domestic appliance repair

CB Domestics

Learn how this Wiltshire-based domestic appliance repair company expanded steadily, and now sells appliances as well as fixing them.

Information Message

Measuring up for wood joinery in a workshop. Handmade furniture and joinery

Rowood

Find out how NatWest helped Nick Rowland carve out a more defined niche for his specialist carpentry business in Oxfordshire.

Information Message

Day to day banking made easy

From everyday banking tasks to learning about ways to grow and develop your business, we’re here to support you.

Manage your account online

Find out how to complete everyday business banking activities and take care of lots of other account tasks. Online Banking will help you to make payments easily, change your account details, manage your signatories and all sorts of other useful stuff.

Information Message

Help and support to grow

From cash flow forecasting and management to taking online payments and employing staff, our articles, communities and products could help you with the everyday demands of running your business. Discover useful guides, that could help take your business further.

Information Message

Supporting your business

We offer a wide range of services to help your business learn, grow and develop.

Help to make and take payments

Take card payments anywhere, anytime with our payments solution, Tyl. And whether you're taking card payments for the first time or looking for ways to better manage your cashflow, Tyl have got your back. Fees and eligibility criteria apply. See website for T&Cs.

Information Message

Know-how for businesses

It's often hard to know where to turn next in business. Our free Business Builder programme offers digital modules to help push your business forward, whatever stage you're at. It could help you find new customers or introduce you to like-minded people.

Information Message

Someone in your corner

Do you need help with areas like employment law, HR and health and safety? Try our free MentorDigital consultancy service. There's a suite of tools, templates and training from experts who've been supporting businesses for over 25 years. Fees may apply

Information Message

Free accounting software

Used by over 100,000 small businesses to monitor cash flow, send invoices and record expenses, you could run your business more efficiently with FreeAgent, the free accounting service for business current account holders. 

Information Message

A place for business news

With a range of interesting and useful articles and videos covering areas from business guidance, to up-to-the-minute sector news and sector trends, our Business Insights could help you keep your finger on the pulse.

Information Message

Ways to find useful grants

Make the most of Swoop, a simple to use grant finding tool that allows you to search through a range of grant providers, showing you options that could match your current business needs or take you to the next level.

Information Message

Other services

Services to help get your business going, from specific sector knowledge to supporting the community.

Hot topics in business

Backing Business

We’ve partnered with ITV to help champion small businesses of all shapes and sizes.

Information Message

Tackling fraud together

Keep your business safe with our help. Learn about fraud today, to stop it happening tomorrow

Information Message

How to get in touch

Need help fast? Talk to Cora, our digital assistant, who’s available 24/7.

Cora can help you book a meeting with your Relationship Manager or point you in the right direction, whether it’s help with a webpage, an online form or a chat with an adviser. 

Message us anytime on WhatsApp

For help with your Business Banking queries, you can now chat with us securely on WhatsApp. 

For more help and support