Digital Lessons

The best thing about Digital Lessons is that they are tailored around the people who attend. 

All lessons will cover:

• Viewing your statements and balances and managing how you view your accounts
• How to make transfers between your accounts and payments to payees outside your business, such as suppliers
• How to set up and edit standing orders
• Specific features for business customers in online banking and the mobile app
• General navigation and menus

No, you will only be able to see the presenter. All attendees videos will be turned off during the Digital Lessons.

Yes, the lessons are designed to be interactive. The presenter will stop frequently during the lesson for any questions you may have. 

If you want to ask a question but don't want to speak out loud you can use the private chat box on Zoom. This lets you type questions to the presenter and have them answered using chat.

Yes, you'll receive a reminder email before your lesson which will contain a link to the Zoom lesson. 

We will send you an email with useful information about resources to get the most out of your online banking and mobile banking app.

We will also kindly ask you to fill in a feedback questionnaire about the session.

There's no limit of times to join the lessons; if you feel like having a refresher, you can join it again in the future.