Voice ID is a new security feature for Telephone Banking customers. It authenticates you using your voice, so you don’t have to use your password. Getting started is simple – you just need to be registered for Telephone Banking and Online Banking.
Once you are enrolled for Voice ID we will recognise your voice when you speak to us. There’s no need to say a particular word or phrase – as soon as you start talking to one of our team, Voice ID will confirm who you are.
Why is Voice ID better for business? It's:
- Easier - you don't need your password
- Secure - your voice is unique
- Faster - so it saves you time