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Manage your signatories

How to add, change or remove signatories on your account

  • The easiest way to add, change or remove signatories on your account is by completing one of the mandate forms below.
  • To avoid delays or having to start again, it's important to select the right form, either Business or Commercial, for your business or organisation. There is guidance on this below.
  • NEW: If you want to add a new signatory, some customers can now do this via the mobile banking app. This is available if you’re a Business Sole Trader, Limited Company, or UK Company Limited by Guarantee and do not require multiple signing groups.

What changes can I make using the form?

  • Authorise individuals (known as Authorised Signatories) to do banking on your account, from making payments to authorising transactions
  • Permit individuals to view account balances and transactions, but not manage them
  • Add or remove signatories, or change the details of an existing signatory

Which form do I complete?

If you wish to add, change or remove signatories, you’ll need to complete one of the forms below. Have a read and if you’re still not sure whether you’re a Business or Commercial customer contact us for some help.

Business customers

This form may be right for you if:

  • Your turnover is generally £2M or below annually
  • Your day to day contact team is Businessline – 03457 11 44 77

If you're a Club or Society, extra support is available. Get help with your request.

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Adding a signatory using the NatWest Mobile Banking app:

If you’re a Business Sole Trader, Limited Company, or UK Company Limited by Guarantee and do not require multiple signing groups, you can follow these steps:

  • Login to the NatWest app
  • Select the profile icon at the top of the account screen
  • Select ‘Manage business details’
  • Select either the ‘Mandates and Signatories’ or ‘Mandates and Third Parties’ button and follow the steps provided

As an extra protection measure, you’ll also need to have Biometric approval on the app to add a signatory. If you haven’t activated this yet, once logged on the app, you will be prompted to do so.

Commercial & Corporate customers

This form may be right for you if:

  • Your turnover is generally in excess of £2m annually
  • Your day to day contact team is your Customer Service Team

 

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Frequently asked questions

Need assistance? Get in touch

If you’re not sure which form is right for you or which legal entity option to select, start a chat with our virtual assistant Cora.

Cora will gather a few details then get you to a member of the team who’ll be happy to help.

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Give us a call

0345 711 4477

18001 0345 711 4477 (Relay UK)

0044 870 511 4477 (from overseas)
 

Our opening hours are Monday- Friday 8am-7pm and Saturday 9am-3pm.

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Chat on WhatsApp

You can now chat to us securely anytime with your business banking queries on WhatsApp.

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Anything else we can help you with?

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