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Business management

What every small business needs to know about the Employment Rights Act

The UK’s Employee Rights Act 2025 marks a significant shift in how businesses hire, manage, and support employees.

The UK Employment Rights Act 2025 is a wide‑ranging reform of UK employment law introduced to strengthen worker protections and reflect modern working practices.

It expands rights for people in insecure work by introducing guaranteed hours for qualifying workers, better notice and compensation for cancelled shifts, and wider access to flexible working.

This Q&A guide can help your small business translate upcoming legal changes into tangible steps you can take to stay compliant without losing momentum.

Why does the Employee Rights Act matter so much for small businesses?

Quick answer: Risk arrives earlier than it used to.

Under the new rules, employees gain protections around things like unfair dismissal rights, sick pay, and family leave -much earlier in their employment. For small businesses, this means:

  • Early hiring mistakes are harder and costlier to undo
  • Informal “we’ll see how it goes” arrangements now create legal exposure
  • Documentation matters from day one

 

Action you can take:

Shift your mindset from “fix it later” to “get it right before hiring.” The cost of preparation is far lower than the cost of a dispute.

How should we change our hiring process?

Hiring decisions are now more legally defensible when they’re structured and evidence based.

To help your business create a more robust hiring framework:

  • Define a clear role scorecard before advertising
  • Use at least two interviewers
  • Include a practical work task relevant to the role
  • Keep written notes on:

o  Evaluation criteria

o  Interview feedback

o  Why the candidate was selected

Why this matters: If a hire doesn’t work out, these records help demonstrate that decisions were fair, reasonable, and role based – not arbitrary.

 

Action you can take:

Take the time to hire your next employee carefully. That would still be faster than fighting an employment claim.

Is probation still useful under the new rules?

Yes – but only if it’s structured and actively managed.

Probation can no longer be a passive “trial period.” It must demonstrate genuine performance management.

Recommended probation setup:

  • Length: 3–6 months
  • Include in the written contract
  • Set clear performance expectation
  • Hold at least two documented reviews

 

Here’s an example timeline:

  • Week 1: Set expectations and success metrics
  • Month 2: Early performance review
  • Month 4–5: Probation decision review
  • Month 6: Confirm employment or exit

Action you can take:

Don’t let probation drift without written feedback.

Do we really need formal performance management in a small team?

Yes, but it can be light touch.

Informal feedback alone is risky under the new legal environment. But performance management doesn’t have to be bureaucratic.

A simple three‑part framework could work well:

  1. Expectations: 3–5 key responsibilities per role
  2. Regular feedback: Monthly 1:1s with brief notes
  3. Written improvement plans when needed

 

A short Performance Improvement Plan (PIP) should include:

  • Specific issues
  • Measurable expectations
  • A review date (usually 4–6 weeks)

Action you can take:

Unresolved issues age badly and can become legal problems, so keep on top of performance discussions, even they are uncomfortable.

What should every employment contract include?

Every employee should have a modern, standardised contract. Old templates are no longer sufficient.

Themust-have’ clauses now are:

  • Probation period
  • Job responsibilities
  • Confidentiality and IP ownership
  • Notice period
  • Working hours expectations
  • A flexibility clause

A common small business mistake is using outdated contracts from your earliest hires.

Action you can take:

It’s time to make proper contracts with the right clauses non-negotiable.

Can we still change employee terms if the business needs to?

In short yes, but “fire and rehire” strategies are risky.

If changes are necessary:

  1. Communicate early
  2. Explain the business rationale
  3. Offer alternatives where possible
  4. Seek voluntary agreement

 

Action you can take:

Be as transparent as you can. This lowers legal risk and preserves trust, the critical currency in small teams.

How do founders protect their own time under this new regime?

Employment disputes are time‑intensive and have an impact on health and wellbeing.

If your business has 15–20 employees, consider:

  • Appointing an operations or people lead
  • Outsourcing HR to an employment adviser

 

Action you can take:

Early support is far cheaper than late‑stage crisis management, so make sure an expert takes charge

In summary

The new mantra for recruitment among small businesses to replace ‘hire fast, fire fast’ should be: ‘Hire carefully, manage early.

Startups and small businesses that adapt quickly will remain agile and compliant—while those who rely on old habits will feel increasing friction.

To get more advice on recruitment and other advice on how to grow your business, download the NatWest Accelerator app and join the UK’s biggest community of founders now: NatWest Accelerator

The government have provided this useful factsheet on the new Employment Rights Act

This material is published by NatWest Group plc (“NatWest Group”), for information purposes only and should not be regarded as providing any specific advice. Recipients should make their own independent evaluation of this information and no action should be taken, solely relying on it. This material should not be reproduced or disclosed without our consent. It is not intended for distribution in any jurisdiction in which this would be prohibited. Whilst this information is believed to be reliable, it has not been independently verified by NatWest Group and NatWest Group makes no representation or warranty (express or implied) of any kind, as regards the accuracy or completeness of this information, nor does it accept any responsibility or liability for any loss or damage arising in any way from any use made of or reliance placed on, this information. Unless otherwise stated, any views, forecasts, or estimates are solely those of NatWest Group, as of this date and are subject to change without notice. Copyright © NatWest Group. All rights reserved.

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