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We know there will be times when you need us for help
This video takes you through some of the ways you can contact us for support and assistance.
The quickest way to get in touch
Cora, your digital assistant, can help with your queries 24/7. If it's something that needs extra support, she'll connect you to a person from our webchat team, during working hours.*
Make Cora your first point of contact and save time when you make payments, order a new card, stop cheques and much more. She can even help you report a lost card or suspected fraud.
* See Business banking contacts for specific team hours
Financial difficulty
If you’re struggling, we’ll do all we can to help. You can contact us about any problems you’re having by clicking the ‘Chat to Cora’ button on the right of this page or call us on one of the numbers below.
If you have a relationship manager, it’s best to contact them directly for support.
Calls may be recorded.
To see how much your call might cost, visit the call charge information page.
For more information on accessibility visit our accessibility page.