Free resources hub
Dive into FSB's growing library of resources written by industry experts. From employment law to digital marketing, find advice and support to help you run your business.
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If you choose to visit the FSB webpages below, any content you view or services you access are provided by a third party and NatWest is not responsible for or liable for any content, including, but not limited to any advertising, products, materials, services or advice.
A partnership designed to help support your business
We’re delighted to announce a partnership with the Federation of Small Businesses (FSB). We’re coming together to help support small businesses with the effects of the rising cost of living, energy and inflation.
The support available is free* and open to NatWest, Royal Bank and Ulster Bank customers only unless stated otherwise.
*Discounted FSB membership fees may apply for other services.
Dedicated phone support
If you can't find the information you need in the FSB's resources hub, and would like to get in touch with them, they are here to help.
Weekly webinars to help you thrive
The FSB will be hosting a series of free, weekly webinars from September to help you find support and guidance.
You can book your place onto them or watch on-demand in your own time.
Interactive sessions with experts
If you’d like to interact with some of the panel experts, the FSB will host discussion sessions following the topics discussed in the webinars every fortnight. These sessions will allow you to ask questions and find practical support in a smaller group setting.
"Huge thanks to everyone on the panel today. This session has been an eye opener and super helpful. Very much appreciated."
- NatWest Group customer, June 2023
Managing Late Payments
These sessions focus on how to prevent late payments, how to collect late payments and how to enforce a late payment that remains outstanding.
Being Funding Ready
"Thanks to the bank and FSB for helping small businesses with this issue. It is so important and I have seen many of my business contacts own businesses fold from not being paid on time."
- NatWest Group customer, June 2023
What legal action can I take?
FSB have a range of templates you can make use of to help recover your debt. Our customers have access to various Letters before Action.
You can make use of these Letters before Action downloadable templates from the FSB website, which have been prepared by Markel Law to help you recover your debt.
How can I get help to recover late payments?
FSB have a partnership with Markel Law who can provide further advice in recovering your debt.
NatWest, Royal Bank and Ulster Bank customers who are non-FSB members will be charged a discounted rate. You may also want to explore options with other legal providers who can also provide this service.
Coming soon in partnership with the FSB
Keep an eye out for enhanced services and resources from the FSB.