Action Fraud has issued a warning about fake text messages purporting to be from energy regulator Ofgem, offering a £400 rebate on their energy bills.
It has also written to all energy suppliers asking them to inform their customers about the scam texts, including what they should do if they receive one.
The scam does have a basis in reality. In May, then Chancellor, Rishi Sunak, announced that households with an electricity supply would receive a £400 grant in the autumn, but this is scheduled to be paid in instalments and credited to their account. The scam text asks people to click on a link to complete their application to receive the grant, including inputting their bank details.
What to do
- Remember that Ofgem will never text or email anyone to sign up for rebates or refunds.
- Consider that your energy supplier already has your payment details on file and will never send an unsolicited email or text requesting them.
- Always read the full underlying email address or number of the sender, and don’t be afraid to call your energy supplier, using the number on its website or your bill, to query suspicious correspondence.