How do I amend a scheduled payment or transfer?
- Log into the mobile app
- Tap ‘Payments’ on the bottom of the home screen
- Make sure the account shown is set to the account where you have scheduled your payment or transfer from. You can swipe to change accounts or tap 'Change account'
- Tap ‘Payment Settings’
- Tap ‘Scheduled payments’
- Tap on the scheduled payment or transfer you would like to manage
- Tap ‘Amend payment’. You can change the amount/date or both depending on the changes required (please note you cannot schedule a payment or transfer for a weekend or bank holiday date)
- Tap ‘Next’ once amendments completed
- Review amendments and tap ‘Confirm’ when happy
- You will get a message to advise ‘Payment Amended’
- Tap 'Done' at the top right of the screen to go back to your scheduled payments
