Contact the Concierge Service
If you’re a NatWest Premier Reward Black account customer, you can contact the Concierge Service through your NatWest Premier Black app or online any time, day or night.
To upgrade to this Premier account, available to existing current account customers only, you need to meet one of the following criteria: a minimum sole income of £100,000 or a joint income of £120,000 paid into your current account, or a mortgage with us of at least £500,000, or £100,000 in savings and investments with us. To earn rewards, you need to pay in £1,250 to an eligible NatWest account every month. Account fees apply.
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