Existing customers

Manage your account

What do you want to do today?

Can't find what you're looking for? 

For anything you can't find here, including how long you've been with NatWest, ask Cora. And if Cora can't help, you'll be transferred to our Premier 24 team. You can contact us any hour of the day - we're always online and ready to help.

New to Premier?

Register for Online Banking

Access your accounts 24/7, move money around quickly and securely, and find statements from up to seven years ago.

Get the NatWest app

Join over 5 million customers on our NatWest app for easy, on-the-go banking.

Talk to your Premier Manager

Your Premier Manager is ready to help you set your money goals and milestones or find ways to help your money grow.

Start using your Premier account benefits

If you're one of our Premier Reward Black or Premier Reward customers, make sure you're getting the most out of your account.

Track and spend your Premier Rewards

If you're a Premier Reward or Premier Reward Black customer, you'll earn Rewards which can be transfered as cash into your account, when you use your card and set up direct debits.

To track and get your Rewards, download the app (app criteria applies).

Discover a world of Premier Reward Black benefits

If you're one of our Premier Reward Black customers, you can enjoy even more benefits - like concierge bookings to discounted holidays and cinema tickets.

To access these benefits, log into our Membership Services portal or download our NatWest Reward Black app.

Find out more about your different benefits:

Find out more about earning Rewards

Have you discovered Premier Reward Black yet?

Our Premier Reward Black account comes with a range of exciting lifestyle, travel and insurance features, from discounts on holidays booked through our Black Travel Service, up to 40% off cinema tickets, and access to airport lounges around the world with DragonPass Premier+.

You can upgrade your NatWest account easily in the app or online. You'll just need the sort code and account number of the account you want to upgrade from.

Premier Reward Black costs £31 per month.

Important documents about your account

We're ready to help you

Give us a call to:

  • Make larger value domestic or international payments
  • Arrange an appointment with your Premier Manager to talk about your goals or any financial concerns
  • Get help with the app or online banking
  • Explore your banking options, our products or services, or any other questions about your Premier account

Your exclusive Premier 24 phone line for managing your money


Telephone: 0333 202 3330

International: +44 161 933 7239

Relay UK: 18001 0333 202 3330

Or talk to us via Webchat.