Credentials

A host-to-host solution you can count on

Bankline Direct is available to NatWest business account customers who meet the specific eligibility criteria detailed below. Fees apply.

When choosing the provider for your host-to-host solution, the big picture matters. Bankline Direct is an innovative, secure and scalable solution, but it’s more than just a product. You also benefit from our commitment to our customers, our years of experience and a solid API-focused strategy.

Explore Bankline Direct

Our commitment to you

24/7 support means we’re here whenever you need us. Bankline Direct customers have access to:

An implementation manager to support your move to Bankline Direct
A specialist helpdesk available between 8am – 6pm
On-call support outside of normal working hours
Full support for any technical related issues
Sector specialist relationship managers who can provide expert insight on UK and international payments, payment routing and risk management

Our experience

NatWest is a leading UK Specialist Finance bank, processing 1 in 4 payments across all payment streams daily. Bankline Direct is a key product in delivering this service, and our team have over 10 years of experience in delivering host-to-host solutions for our clients.

Our payments credentials

35%

of all Bacs payments

16.5%

of Faster Payments

20%

of CHAPS

top 25%

of SWIFT processors of payment messages globally

Learn more about Bankline Direct Close

All data is as a % of the UK market in September 2022. Data is provided by Pay.uk, SWIFT, and BoE CHAPs scheme.

Our Strategy

Our vision is to offer Digital solutions that are simple and scalable as your business grows. So we have a pipeline of growth ideas centred around Application Programme Interface (APIs).

We were the first major high-street bank to offer an Indirect Access API to our Financial Institution customers. We also offer a Commercial Payments & Reconciliation API for Commercial, Corporate and non-bank Financial Institution customers.

Thanks to our Bankline Direct APIs , you benefit from 24/7 real time processing, reduced errors, lower risk, lower costs, and streamlined processes to your payment systems.

Going forward, NatWest has committed to spending c.£2.4bn on digitalisation and new technology over the next few years. Our aim is to become the fastest payment and data insight application within UK financial services.

Client eligibility

You can use Bankline Direct if you meet the following criteria;

Meets MiFID criteria for Professional Client or Eligible Counterparty; OR

Average turnover for last 3 years ≥ £6.5m; OR

Average total assets for the last 3 years ≥ £3.26m; OR

Is part of a group connection that meets turnover or assets test

Hold NatWest UK accounts

Minimum of 500 transactions per month

For clients wishing to use their own sort code (Indirect Access clients) to send/ receive payments they must;

Be FCA regulated/ EEA Passported

Have a Sort Code

Have a BIC; either a full live BIC or a BIC-21 (a BIC-21 is not a BIC connected to SWIFT but is needed in case of mis-formatted payments)

Interested in Bankline Direct? Get in touch

If you’re an existing NatWest customer, get in touch with your Relationship Manager directly.

If you’re new to us, or prefer to register your interest, send us your details using the link below and we’ll be in touch.

Email us