A host-to-host solution you can count on      

When choosing the provider for your host-to-host solution, the big picture matters. Bankline Direct is an innovative, secure and scalable solution, but it’s more than just a product. You also benefit from our commitment to our customers, our years of experience and a solid API-focused strategy.

Our commitment to you

24/7 support means we’re here whenever you need us. Bankline Direct customers have access to:

  • An implementation manager to support your move to Bankline Direct
  • A specialist helpdesk available between 8am – 6pm
  • On-call support outside of normal working hours
  • Full support for any technical related issues
  • Sector specialist relationship managers who can provide expert insight on UK and international payments, payment routing and risk management

Our experience

NatWest is a leading UK Specialist Finance bank, processing 1 in 4 payments across all payment streams daily. Bankline Direct is a key product in delivering this service, and our team have over 10 years of experience in delivering host-to-host solutions for our clients.

Our payments credentials     

of all Bacs payments 

of Faster Payments


top 25%
of SWIFT processors of payment messages globally

Our Strategy 

Our vision is to offer Digital solutions that are simple and scalable as your business grows. So we have a pipeline of growth ideas centred around Application Programme Interface (APIs).

We were the first major high-street bank to offer an Indirect Access API to our Financial Institution customers. We also offer a Commercial Payments & Reconciliation API for Commercial, Corporate and non-bank Financial Institution customers.

Thanks to our Bankline Direct APIs, you benefit from 24/7 real-time processing, reduced errors, lower risk, lower costs, and streamlined processes to your payment systems.

Going forward, NatWest has committed to spending c.£2.4bn on digitalisation and new technology over the next few years. Our aim is to become the fastest payment and data insight application within UK financial services.

Client eligibility


You can use Bankline Direct if you meet the following criteria;

Meets MiFID criteria for Professional Client or Eligible Counterparty; OR

Average turnover for last 3 years ≥ £6.5m; OR

Average total assets for the last 3 years ≥ £3.26m; OR

Is part of a group connection that meets turnover or assets test

Hold NatWest UK accounts

Minimum of 500 transactions per month

Information Message


For clients wishing to use their own sort code (Indirect Access clients) to send/ receive payments they must;

Be FCA regulated/ EEA Passported

Have a Sort Code

Have a BIC; either a full live BIC or a BIC-21 (a BIC-21 is not a BIC connected to SWIFT but is needed in case of mis-formatted payments)

Information Message

Interested in Bankline Direct? Get in touch

If you’re an existing NatWest customer, get in touch with your Relationship Manager directly.

If you’re new to us, or prefer to register your interest, send us your details using the link below and we’ll be in touch.