Markets

NatWest recognised as “Best Bank” in the Coalition Greenwich 2026 Awards

NatWest has been recognised as “Best Bank in the United Kingdom” in the UK Corporate Banking and UK Corporate FX Sales, FX Service, and FX Trading categories in the Coalition Greenwich 2026 Awards, following feedback gathered directly from UK corporates.

28 Jan 2026 . 3 min read

In addition to these category wins, NatWest was also ranked among the UK top three Share Leaders across the UK Corporate Banking, UK Commercial Banking, and UK Corporate Cash Management studies. These achievements reflect sustained progress across customer experience, relationship management, and the delivery of products and services to major corporate clients.

The Coalition Greenwich UK Corporate Banking and UK Corporate FX studies recognise excellence in the market. Between May and November 2025, the firm conducted more than 200 interviews with senior finance decision-makers – including CFOs, finance directors, and group treasurers – at corporates with annual turnover exceeding €500 million.

The Greenwich Quality Index explored a comprehensive set of topics that corporates consider essential when selecting and evaluating financial partners. These included:

Service delivery: assessing the quality, reliability, and timeliness of services provided.
Product and solution offerings: evaluating the breadth, suitability, and innovation of solutions offered to clients.
Technology adoption: reviewing how effectively institutions use digital tools, automation, and data analytics.
Client relationship management: measuring communication quality, responsiveness, and the overall customer experience.
Operational efficiency: reviewing processes, risk management, and compliance standards.
Market trends and challenges: discussing regulatory changes, competition, and evolving customer needs.
Sustainability and ESG initiatives: understanding how institutions are supporting clients’ environmental, social, and governance priorities.

Alongside the Greenwich Quality Index, the Coalition Greenwich 2026 Share Leader Awards draw on extensive data analysis and field work conducted throughout 2025. These awards assess the competitive landscape across major financial markets and within the European Large Corporate segment, approximately 150 firms contributed to the research. These organisations typically exceed annual turnover thresholds of €500 million, spanning key markets such as the UK, Germany, France, Italy, Spain, and the Netherlands. Data collected covered market share, client coverage, geographic distribution, competitive dynamics, and major shifts in activity during the reporting period.

Reflecting on the recognition, Isabelle Girolami, Head of Corporate & Institutional Banking at NatWest, said: “We are grateful to our customers for recognising the work of our teams through these highly respected Coalition Greenwich studies. Being named Best Bank for Corporate Banking in the UK is a privilege, and it reflects our commitment to delivering consistently high-quality service. Our ‘one bank’ approach – which enables us to collaborate seamlessly and respond quickly to customer needs – continues to make a real difference. We remain focused on supporting our customers as they work towards their 2026 objectives and their long‑term ambitions.”

More Markets articles

All Markets articles

This article has been prepared for information purposes only, does not constitute an analysis of all potentially material issues and is subject to change at any time without prior notice. NatWest Markets does not undertake to update you of such changes. It is indicative only and is not binding. Other than as indicated, this article has been prepared on the basis of publicly available information believed to be reliable but no representation, warranty, undertaking or assurance of any kind, express or implied, is made as to the adequacy, accuracy, completeness or reasonableness of the information contained in this article, nor does NatWest Markets accept any obligation to any recipient to update or correct any information contained herein. Views expressed herein are not intended to be and should not be viewed as advice or as a personal recommendation. The views expressed herein may not be objective or independent of the interests of the authors or other NatWest Markets trading desks, who may be active participants in the markets, investments or strategies referred to in this article. NatWest Markets will not act and has not acted as your legal, tax, regulatory, accounting or investment adviser; nor does NatWest Markets owe any fiduciary duties to you in connection with this, and/or any related transaction and no reliance may be placed on NatWest Markets for investment advice or recommendations of any sort. You should make your own independent evaluation of the relevance and adequacy of the information contained in this article and any issues that are of concern to you.

This article does not constitute an offer to buy or sell, or a solicitation of an offer to buy or sell any investment, nor does it constitute an offer to provide any products or services that are capable of acceptance to form a contract. NatWest Markets and each of its respective affiliates accepts no liability whatsoever for any direct, indirect or consequential losses (in contract, tort or otherwise) arising from the use of this material or reliance on the information contained herein. However this shall not restrict, exclude or limit any duty or liability to any person under any applicable laws or regulations of any jurisdiction which may not be lawfully disclaimed.

NatWest Markets Plc. Incorporated and registered in Scotland No. 90312 with limited liability. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. NatWest Markets N.V. is incorporated with limited liability in The Netherlands, authorised and supervised by De Nederlandsche Bank, the European Central Bank and the Autoriteit Financiële Markten. It has its seat at Amsterdam, The Netherlands, and is registered in the Commercial Register under number 33002587. Registered Office: Claude Debussylaan 94, Amsterdam, The Netherlands. NatWest Markets Plc is, in certain jurisdictions, an authorised agent of NatWest Markets N.V. and NatWest Markets N.V. is, in certain jurisdictions, an authorised agent of NatWest Markets Plc. NatWest Markets Securities Japan Limited [Kanto Financial Bureau (Kin-sho) No. 202] is authorised and regulated by the Japan Financial Services Agency. Securities business in the United States is conducted through NatWest Markets Securities Inc., a FINRA registered broker-dealer (http://www.finra.org), a SIPC member (www.sipc.org) and a wholly owned indirect subsidiary of NatWest Markets Plc.