Paragon is a large business services provider, specialising in digital communication solutions for its customers’ marketing and customer service operations. Through seven business lines, Paragon utilise data to build and manage digital mailings, digital bank statements, mobile phone bills, SMS communications and ordering systems. 

Through digital led services, the London-based company transforms the business operations of its customers which include big household brands such as Aegon, The Very Group, NatWest and Kellogg’s.

Whilst looking to agree a Term Loan (TL) to refinance a Euro Private Placement bond, as well as agree a Revolving Credit Facility (RCF) to ensure cash flexibility and security for the company’s growth plans, Paragon approached NatWest as a potential lender in the new facilities.  

Following discussions about Paragon’s immediate and mid-term funding requirements, NatWest agreed to join a syndicate of five banks and take a €40 million hold in the total package providing Paragon with a €50 million TL and a €130 million RCF.

Martin Edstrom, Chief Financial Officer, Paragon, said: “This new facility puts Paragon in a strong position to deliver our global growth ambitions. In addition, it gives us excellent flexibility in terms of currency and debt management, which improves the efficiency of our balance sheet. We thank NatWest and the other banks for their support.”

Diana Rogers, Head of Professionals & Business Services at NatWest, commented: “We’re delighted to support Paragon with their financing requirements. This transaction is an example of how multiple specialist teams from across NatWest can work closely together to deliver the best outcome for our customer. The financing package is also an example of our purpose in action, championing the potential of businesses, such as Paragon, and helping them thrive.”