Below you will find links to some of the documents that you will require in order to progress a standard mortgage transaction. There are also some additional documents which will only be required in certain circumstances, for certain transactions. You should refer to our instructions to be found in Parts 1 & 2 of the UK Finance Mortgage Lenders' Handbook for conveyancers, the offer document, and the letter summarising those instructions for definitive guidance on what forms to use.
All new NatWest mortgages must be completed in the name of National Westminster Bank Plc (NWB) rather than National Westminster Home Loans Ltd (NWHL).
Please note that these forms are provided only for you to complete the appropriate transaction specific information online and to subsequently print off on a case by case basis. In order that the Bank can ensure that you are using the most up to date version in each transaction in which you are instructed, you are NOT permitted to save these documents to your own systems and unauthorised alterations are forbidden.
To view Adobe Acrobat PDF documents you will need Adobe Acrobat Reader which you can download free from www.adobe.com.
Mortgage Documentation
NWB redemption statement (residential only) LMS Portal
- Please request a redemption statement for a residential NatWest branded mortgage accounts that start with a ‘3’, ’7’ or ’8’ on the LMS portal. You can access the LMS portal via the link above.
- If the mortgage account number starts with a ‘1’ please submit a written request confirming the mortgage account number and sort code, along with confirmation you are acting for the borrower or with the borrower’s original authority, the expected date of redemption and a fax number we can use to send the statement to:- Redemptions Team, Ground Floor, Lakeside 300, Old Chapel Way, Broadland Business Park, NORWICH, NR7 0WG or fax on 0870 4009625 or email to CMSRedemptionsTeam@natwest.com
- If the mortgage account number starts with a ‘4’ please submit a written request to:- NatWest, PO Box 1305, Uxbridge, UB8 9QW or by fax on 0333 370 4649.
NWB Security Terms (PDF, 331KB)
- The security terms under which an offer is made.
NWB Residential Loan Terms (PDF, 55KB)
- The loan terms under which an offer is made.
Shared Ownership Requirements
- If the property is being purchased under a Shared Ownership Scheme you are instructed to follow these instructions in addition to the Instructions to Solicitors Letter.
NWB Residential Standard Security (PDF, 48KB)
- This is the Bank’s standard mortgage document for residential mortgages
Residential NatWest Family-Backed Mortgage Standard Security
- This is the Standard Security for when the customer is taking a NatWest Family-Backed Mortgage, sometimes known as a Joint Borrower Sole Proprietor mortgage.
- Please note that this is a double sided document and should be printed off accordingly.
NatWest Family-Backed Mortgage Deed of Waiver
- As part of taking a NatWest Family-Backed mortgage, we require the customer who is not going to own the property to complete a Deed of Waiver.
- Please note that this is a double sided document and should be printed off accordingly.
NWB Matrimonial Homes - Civil Partnership Declaration (PDF, 116KB)
- For use in ARTL transactions only
NWB Deed of Postponement (PDF, 128KB)
NWB Deeds Schedule(s) (PDF, 141KB)
- Please do not send any documents other than those listed in the Deeds Schedule. Any additional documents enclosed will be returned to you.
Electronic Certificate of Title (ECOT)
- The NWB Certificate of Title is no longer available on this website. For all panel firms, you must use the Electronic Certificate of Title (ECOT) provided on the LMS Portal.
- You can access the LMS portal via the attached link.
