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Payments

Credit card payments

Pay and keep track of payments to your credit card

A hand holding a card machine out for a customer who is using their phone to pay.

How we could help your business

Stay in control of your credit card account with our simple ways to make additional payments and monitor spending. From payment guidance and statements to digital tools, you'll find support to help manage your business finances with confidence.

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Your payment date is on the first page of your statement. Remember, business days are Monday to Friday, not weekends or bank holidays. 

Our credit card payment solutions

Make payments using digital banking

You can make a payment  to your credit card using Online Banking or Bankline. You may also set up a Direct Debit or Standing order (GBP only) using Online Banking, Bankline or Telephone Banking (our advisers are unable to take debit card payments over the phone).You will need your sort code and account number.  In the reference field you will need to quote one of these two things:

  • If you are making payment to settle or reduce the outstanding balance on your card programme, quote the 16 digit company number printed on the first page of your statement.
  • To free up credit on an individual card quote the cardholder’s 16 digit card number.  
When entering this 16 digit card or company number, please ensure this is entered with: no spaces, no dashes, no letters, and no additional words or numbers. This will support the funds being received to the correct account/ card.
 
The account you will make your payment to depends on the first six digits of your 16 digit company number or card number. Read the information below to learn the payee sort code and account number you will need to make an Online, Bankline or Telephone Banking payment. You cannot use the details below to make a CHAPS payment.
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Faster payments take 2 hours, otherwise it will take up to 2 business days.

Please remember to cancel your Standing Order if there is no outstanding balance on your card account.

If you are frequently making additional payments to free up credit, please consider contacting your Business/ Relationship Manager to request a review of your business credit limit.  

Making payments by post

Cheques should be payable to NatWest, please write the account number (as found on the bank giro credit slip) after NatWest on the payee line.

Post cheque and completed bank giro credit slip to - NatWest, Commercial Division, Milton Keynes MK77 1SE.

Cheques should not be post dated. If payment is received using a post dated cheque we accept no responsibility for cases of lost interest or charges incurred.

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Using 1st class post, allow 7 business days before payment date on your statement.

Making payments at a branch

You can make a credit card payment using cash, debit card or cheque in NatWest and RBS branches as well as in Banking Hubs. 

Complete the bank giro credit slip and take it with your payment and statement.

The branch will stamp your statement, please keep this for your records.

Cheques should be payable to NatWest.

Please write the account number (as found on the bank giro credit slip) after NatWest on the payee line.

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Allow 2 hours for cash/ NatWest debit card payments and 4 business days for cheques (funds available on Friday if paid in on Monday).

Making payments at other UK banks by cheque

You can make a credit card payment using a cheque in any UK bank.

Complete the bank giro credit slip and take it with your cheque and statement.

Cheques should be payable to NatWest.

Please write the account number (as found on the bank giro credit slip) after NatWest on the payee line.

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Allow 4 business days for cheques (funds available Friday if paid in on Monday).

Understand your credit card statement

You can keep track of your Business Credit Card spending with detailed monthly statements.

These handy guides provide more information and help explain terminology used on your statement.

More support for your business

ClearSpend

ClearSpend is a UK banking industry first, it's our free web and mobile app that gives you complete control of your Commercial Card account in real-time and lets your employees check their balance on the go.

It's the smarter way to control your business spend. 

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Support for your business as costs rise

If your business has been impacted by rising costs, visit our Cost of Living hub. It's packed with useful information on ways you could save money now, and measures you could take to achieve long-term goals too. 

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Contact us

Already a customer?

Get in touch with your relationship manager to learn more about our solutions or call Businessline on

03457 11 44 77

18001 03457 11 44 77 Relay UK

Monday to Friday 9am-5pm (excl. public holidays) for lending and other specialist business banking enquiries. Our call centres are open 24/7 for basic banking enquiries.

Not a customer yet?

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