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Payments

Autopay Online

Bacs payments made easy

A hand holding a card machine out for a customer who is using their phone to pay.

How we could help your business

Autopay Online is our digital channel for Bacs Direct Credit payments.

Autopay Online allows you to create payment profiles and save beneficiary information, allowing you to process and authorise your payments with ease.

Ideal payables solution for when making regular payments to suppliers and payroll.

Our Autopay solutions

Convenience

Make Bacs payments and view Bacs reports online.

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Flexibility

Add unlimited users and tailor their access to suit your business needs.

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Speed

Make instant changes to payee details.

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Security

Introducing Multi-factor Authentication, available through Key Fob or Mobile Application to help you keep you and your users safe online.

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Clarity

Check your 'remaining limit' so you can plan and manage your finances.

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Availability

A Bacs solution without the need for Bacs Service sponsorship. This allows you to make Bacs Direct Credits without the need to apply for a Bacs Service User Number.

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Autopay Online Factsheet

How it works:

Enquiry

Speak to your Relationship team or our SolutionsLine team (details below).

Application

Our SolutionsLine team are able to guide you through your application.

Confirmation

Once you sign and return the form to us, we will start working on your application.

Start using the Service

The primary administrator will receive a Multi-Factor Authentication security token and an activation email.

Autopay Online not for you?

If you feel that Autopay Online is not right for your business, take a look at Autopay Online Plus. Autopay Online Plus is available for customers who need the ability to collect Bacs Direct Debit, or have Bacs Direct Credit payment volumes higher than 250 payments per month.

Contact us

Already a customer?

Get in touch with your relationship manager to learn more about our solutions or call our SolutionsLine team on

0345 900 0652

18001 0345 900 0652 Relay UK

Monday to Friday 8am-5pm (excl. public holidays)

Calls may be recorded.

Not a customer yet?

Are you an existing Autopay Online customer?

To speak to our Autopay helpdesk support, please call us on

0330 678 1051

18001 0330 678 1051 Relay UK

Monday to Friday 9am-10:30pm (excl. public holidays)

Calls may be recorded.

You can also email us on support@autopay.natwest.com

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