Direct Debiting

Direct Debiting via BACS

View Direct Debiting brochure (262KB pdf file)

A fast, efficient and accurate means of collecting payments using BACS.

Key features and benefits:

• Provides greater control over the timing of funds credited to your organisation's accounts
• Saves you time and money in sending reminders as payments are automatically collected from your customers' bank accounts
• Computerised record-keeping provides the means to monitor and control payments efficiently
• Increases accounting efficiency as you will be able to identify unpaid items quickly
• Specialists will provide advice on the best solution from the range of services available

Complementary services

A number of additional services are available to improve the efficiency and accuracy of setting up and processing direct debits.

Automated Direct Debit Amendment and Cancellation service (ADDACS)

Enables you to receive amendments and cancellations electronically from the paying banks in a consolidated and consistent way.
View ADDACS factsheet (32KB pdf file)

Automated Direct Debit Instructions Service (AUDDIS)

If you process large volumes of direct debit instructions, AUDDIS will enable you to improve your efficiency and accuracy by enabling you to send them to your customers' bank electronically via BACS.
View AUDDIS factsheet (92KB pdf file)

Direct Debit Solutions

Our Direct Debit Solutions service lets you enjoy the benefits of direct debiting while minimising administration time. Send us your data electronically or on paper and Direct Debit Solutions does the rest.
View Direct Debit Solutions factsheet (419KB pdf file)

What you need

Almost any computer system can be used to collect direct debit payments. We can also advise you on the availability of software supplier(s) most appropriate to your organisation's needs.

Sponsorship

Organisations joining the Direct Debiting scheme must satisfy stringent legal, financial and administrative requirements and an authorised sponsor such as NatWest must support their application.

Indemnity

Each organisation participating in the scheme is required to sign a standard indemnity.

Direct Debit Guarantee

Customers are protected by the terms of the guarantee that all organisations collecting payments must issue to their payers on behalf of the banks and building societies who allow direct debit collections against their customer accounts.

Please read the important legal information.