Current Plus account
This account is no longer available to new customers. It has been replaced by the Select Account.
What you get with this account
- Free banking - there are no monthly fees
- Overdraft (subject to eligibility) - extra breathing space for your finances
- Visa debit card – accepted worldwide with added online security protection
- Standing orders and Direct Debits – helping you pay bills easily
Bank with NatWest and get even more
We make it easy for you to manage your money
Online, on the phone, on your mobile and at over 1500 UK branches. More on ways to bank
Our commitment to you
Our Customer Charter aims to help us become Britain’s most Helpful Bank. More on our commitment to you
We take the hard work out of switching
When you switch to NatWest, our dedicated team will support you all the way. More on switching to NatWest
Our online banking satisfaction survey (February 2010) found that 96.1% of NatWest Personal Banking customers who responded would recommend our service to a friend.
- We’re the 2010 Your Money Best Online Banking Provider
Our online banking service helps you:
- Stay in control - online banking with your Current Plus account makes looking after your money even easier
- Bank when it suits you - day and night, you can do your banking whenever it suits you
- Transfer money - make instant transfers to any NatWest account - and transfer money to any other UK bank account
- Pay bills - forget cheques, it's quicker and safer to send money online. You can even set up standing orders for regular payments and manage your Direct Debits
- Manage your account - check balances and statements, searching through up to seven years of transactions. It's easy to find what you're looking for.
- Stay safe - with free security software, card readers and secure servers, we're working hard to beat the fraudsters
- Keeping you safe online
We’re committed to keeping you safe and secure when you bank online with NatWest. To help protect you online, we provide free security software called Rapport, from the financial security experts at Trusteer. Our online banking security promise means you can bank online with confidence.
- Already bank online?
You should automatically see your Current Plus account once it has been fully opened.
- Already have a Current Plus account?
If you’ve already got a Current Plus account, but don’t use online banking, signing up is simple and you could get instant access.
Our Customer Charter is helping us to improve the service you get at all of our branches.
- We’ll extend our opening hours in our busiest branches
By the end of 2010 we plan to have 600 branches open on Saturdays. Some branches will open early in the morning or late in the evening.
- We aim to serve the majority of customers within five minutes in our branches
In 2010 we’ll introduce a new queue busting programme in our busiest branches. This means that every available member of staff will be serving customers during busy periods.
- We’ll provide you with friendly, helpful service whenever you deal with us
We're aiming to get at least 9 out of 10 customers to rate our service as helpful.
- We’ll help you to make the right choices, providing a clear product range with simply explained features and charges
All of our brochures and leaflets will be simplified and rewritten in line with customer feedback. We’re also introducing a new Customer Service Review programme to make it easier for our customers to choose the right product for them.
Our UK based telephone banking call centres are always open – so you can talk to us whenever you like.
- 24 hour service - use it whenever you need
- Use our automated service – or talk directly to a customer service officer
- Get real-time balances – and up-to-the-minute statements
- Make instant transfers – pay bills, make payments and manage standing orders
- Order foreign currency – cheque books, paying-in books and statements
Our free, award winning, mobile phone banking service keeps you up to date with your finances when you’re out and about.
- Balance updates – we’ll send your account balance to your mobile phone once a week
- Limit alerts – we’ll let you know when your account hits upper or lower limits set by you
- Quick statements – we’ll send you a free text with an up-to-the-minute account balance and mini statement
Network charges may apply.
- Free app for your iPhone
Download the free NatWest mobile phone banking application and bank with your iPhone.
We’re committed to becoming Britain’s most Helpful Bank
Over the past six months we have been tracking our performance against our customer charter commitments. We will continue to set new and challenging goals and we promise to continue to share our progress along the way.
1. We will extend our opening hours in our busiest branches
Since launching the charter we have opened 846 of our busiest branches every Saturday and extended the opening hours of 206 of our busiest branches.
2. We will aim to serve the majority of customers within 5 minutes in our branches
Since 2009 we have rolled out 488 cash and deposit machines in 276 branches, and introduced a new queue management programme in 1,782 branches.
3. We will provide you with friendly, helpful service whenever you deal with us
8 out of 10 customers rated us helpful during 2010 and we are working to increase this to 9 out of 10.
4. We will help you to make the right choices for you and your money, providing a clear product range with simply explained features and charges
We have rolled out our new Customer Review Programmes across our branch network and 6,300 staff have been trained to use them. From February 2011 we also have revised literature available in our banking halls.
5. We will provide a 24/7 telephone banking service
We answered 91.4% of your calls in less than a minute and all of our telephone banking centres are open 24/7.
6. We will work with you to keep you safe when you bank online and on your mobile with us
We published our online banking security promise in July and since 2009 our free, market leading software has been downloaded more than 4.5 million times.
7. We will help you quickly if your debit card is lost or stolen and you need access to cash
We sent all replacement debit cards within 24 hours and our emergency cash service is now free of charge.
8. We will continue to be a responsible lender and are committed to finding new ways to help
We have not increased credit card limits for any customer struggling to meet their payments.
9. We pledge to stay open for business if we are the last bank in town and will consider a range of options to ensure a local banking service is available
We continued to provide banking services in 146 locations where we are the last bank in town.
10. We will provide young people with financial education through our independently accredited MoneySense programme
We continued to support Primary and Secondary school children by providing 30,653 lessons designed to develop good money management skills.
11. We will actively support the local community in which we live and work
In December we donated £1.6 million to 977 of 1,071 winning charities and projects with the remaining receiving a share of £152,000 in early 2011.
12. We will resolve customer complaints fairly, consistently, and promptly
We have already started to make significant improvements to address issues, including simplifying our complaint handling process and retraining over 10,000 staff.
13. Twice a year we will publish the most common of complaints
We published the 5 most common complaints on our website and are working on addressing these.
14. We will actively seek your thoughts and suggestions on how we can become more helpful
We have launched a customer listening programme which has provided excellent insight about improvements to our products and processes, several of which are underway.
And you'll be the judge
We will continue to publish a report every six months to let you see how well we have fulfilled our commitments and identify additional areas which need improvement. It will also include a full range of customer comments.
Switch to NatWest – it’s easy and free of charge
Our dedicated switching team takes the hassle out of switching. They’ll make most of the arrangements for you and are on hand to answer your questions.
Our switching guarantee
We’ll do everything we can to make the process go as smoothly as possible. In the unlikely event that you incur charges from your old bank because of an error or unnecessary delay on our part, we promise to refund these charges in full.
This page provides a summary of the rates and charges that apply to NatWest current accounts.
Full copies of the fees and interest rates, and terms and conditions that apply to our personal accounts can be downloaded from our terms and conditions page.
You may need Adobe Reader to view some of these documents. Get Adobe Reader. Visit access.adobe.com.
We also have a separate page providing an update on unarranged overdraft charges.
- Annual Equivalent Rate (AER) - this is a notional rate used for interest bearing accounts which illustrates what the gross credit interest rate (excluding any bonus interest payable) would be if paid and compounded on an annual basis. It helps you to compare the effective rates of credit interest on different accounts.
- Effective Annual Rate of Interest (EAR) - this is the real annual cost of an overdraft, stated as an annual rate, which takes into account how often interest is charged to the account. All other charges, such as arrangement fees, must be shown separately from the EAR.
- Gross Rate - this means the interest rate you are paid before the deduction of income tax.
- Net Rate - this means the interest rate you are paid after the deduction of income tax.
- Nominal Rate - the rate charged excluding compounding of interest and other charges associated with a borrowing, e.g. arrangement and security fees.
- p.a. - per annum (per year).
1. Arranged overdrafts
If you have arranged an overdraft facility with us in advance and you use this facility within the thresholds shown below, you will not pay any interest.
If the amount you overdraw under an arranged overdraft facility exceeds these thresholds, you will pay interest at the rates shown in the tables below on the overdrawn balance - even the part of the balance which is within any interest free threshold that applies to your account. However, we will not charge interest on any part of the overdrawn balance which is an unarranged overdraft or represents fees, charges or costs of the kind described in section 7 of our leaflet: Personal and Private Banking - A Guide to Fees and Interest (PDF, 114KB) under the heading Sums which do not bear interest.
If you have arranged an overdraft facility with us in advance under which you pay interest at a rate other than the rates shown in the tables below, the interest free thresholds shown below will not apply to your account.
Interest free thresholds
| Type of current account | Interest free threshold |
|---|---|
| Current Plus | £100 |
Current rates
The following rates are effective from 02 August 2010
| Type of current account | Nominal monthly rate % | Nominal annual rate % | EAR % |
|---|---|---|---|
| Current Account and Current Plus Account Credit Zone Overdrafts | |||
| All amounts | 1.52 | 18.28 | 19.89 |
Credit Zone isn't available on Step or NatWest Adapt accounts.
We'll arrange a Credit Zone Overdraft, depending on your circumstances.
Your overdraft may be subject to an arrangement fee. Our unarranged borrowing fees will apply if you borrow over your arranged limit. Please see the 'Unarranged overdraft and Returned Items - Charges' section below for details.
Previous rates
The following previous rates were effective from 28 April 2008
| Type of current account | Previous nominal monthly rate % | Previous nominal annual rate % | Previous EAR % |
|---|---|---|---|
| Current Account and Current Plus Account Credit Zone Overdrafts | |||
| All amounts | 1.48 | 17.73 | 19.24 |
2. Unarranged overdrafts
With effect from 01 February 2011, we do not charge debit interest on unarranged overdrafts
Previous rates
The following previous rates were effective from 02 August 2010
| Type of current account | Previous Nominal monthly rate % | Previous Nominal annual rate % | Previous EAR % |
|---|---|---|---|
| Current Plus | 1.52 | 18.28 | 19.89 |
Calculation and application of interest
Interest on arranged overdrafts is calculated on a daily basis and charged monthly.
The interest we charge in each charging period will be debited from your account 21 days after the end of that charging period (or on the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you. If we are going to debit interest from your account, we will give you not less than 14 days’ notice of how much we are going to debit and when.
Sums which do not bear interest
We do not charge interest on unarranged overdrafts. Nor do we charge interest on any part of an arranged overdraft which represents:
- a Default Notice Fee or other sum (apart from interest) you must pay us in connection with a breach of your obligations under your agreement with us; or
- a Returned Item Fee or Unarranged Overdraft Fee (see section 7 of our leaflet Personal and Private Banking - A Guide to Fees and Interest (PDF, 2.42MB) for details of these charges).
The charges shown in this section do not normally apply to the other accounts we offer to Personal and Private Banking customers. However, we sometimes allow other accounts (including savings accounts) to be operated in a way which enables the customer to give instructions for a withdrawal or other payment which cannot be met from the funds in the account. If this happens, the charges listed below in the sub-section "Unarranged overdrafts and returned items - charges" will apply.
Arranged overdrafts - arrangement and renewal fees
| Fee payable | |
|---|---|
| Current Account, Current Plus, Private Bank Account and Advantage Gold | |
| Credit Zone Overdrafts up to and including £7,500, where interest is charged at the standard Credit Zone Overdraft rate | No fee |
| Credit Zone Overdrafts over £7,500 or Credit Zone Overdrafts where an interest rate other than the standard Credit Zone Overdraft rate is payable | 2% of the new limit (minimum £30) |
| Temporary or increased facilities for all customers | |
| If you wish to increase an existing facility at any time contact your Private Banking Manager or your branch. Any fees payable will be advised to you at that time. | |
Unarranged overdrafts and returned items - charges
Our Act Now Alerts can help you stay in control and minimise or even avoid fees for unarranged overdrafts and returned items. They specify the time by which you should credit your account with cleared funds to cover all payments and/or to bring your account back into credit or within any arranged overdraft limit. Find out more about Act Now Alerts.
If we are going to charge you an Unarranged Overdraft Fee and/or a Returned Item Fee, we will give you not less than 14 days’ notice of how much we are going to charge you and when.
Unarranged Overdraft Fee
An Unarranged Overdraft Fee will be charged for each day on which there is an unarranged overdraft of greater than £6 on your account at close of business on that day. Please note: we will only charge an Unarranged Overdraft Fee for a non-business day (i.e. a Saturday, Sunday or Bank Holiday) if there is an unarranged overdraft of greater than £6 owing on your account at close of business on the first following business day.
When charged
21 days after the end of the charging period (or the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.
Fee Amount
£6 for each day for which an Unarranged Overdraft Fee is payable.
Returned Item Fee
A Returned Item Fee will be charged if:
- you informally request an unarranged overdraft by issuing instructions for a withdrawal or other payment; and
- the payment cannot be met from the funds in your account or any unused arranged overdraft facility; and
- we decide in our discretion not to make the payment.
When charged
21 days after the end of the charging period in which we decide not to make the payment (or the next business day if this is a Saturday, Sunday or Bank Holiday). The charging period normally ends on the date that we issue your statement to you.
Fee amount
£6 for each returned item (subject to a maximum of £60 in any charging period).
Making an informal request for an unarranged overdraft means you will normally have to pay a Returned Item Fee and/or an Unarranged Overdraft Fee. Please note that it is possible to incur both a Returned Item Fee and an Unarranged Overdraft Fee on your account on the same day or as a result of a single transaction (for example, where we take a Returned Item Fee from your account and this creates an unarranged overdraft of greater than £6 on your account).
For examples showing how our charges work, please see the section headed Unarranged Overdrafts and Returned Items in our leaflet Our Commitment to You (PDF, 685KB).
| Enforcement | ||
|---|---|---|
| A Default Notice Fee will be payable if we need to serve a default notice on you (for example, if you fail to repay your overdraft on demand or we wish to enforce any security we hold). This is in addition to any other charges that may apply. | Within four days of the Default Notice being served. | £30 per notice |
Additional services
| Stopping payment instructions | |
|---|---|
| Stopping a cheque (unless it has been lost or stolen) | £10 |
| Payments | |
|---|---|
| Obtaining a banker's draft | £12 |
| Obtain a special cheque clearance | £15 |
| CHAPS payments | £23 - between banks £21 - between our branches |
| Obtaining copies of statements | £5 per request |
| Arrangement fee for Advantage Private FlexiLoans | Any fees payable will be advised to you at the time |
| FlexiLoan arrangement fee | 2% of amount borrowed (minimum fee £100 |
| Emergency Cash Service | Any fees payable will be advised at the time |
| Safe Custody | |
|---|---|
| Annual Holding Charges (payable annually in arrears) | |
|
|
| Initial and subsequent re-deposit(s) | £10 |
Annual Holding Charges are applied in arrears so any withdrawal made prior to the anniversary of the deposit will incur a pro-rated amount of the annual charge. In addition, a £10 fee will be charged for initial deposits and any re-deposits following item inspection or temporary release. The charges set out above are inclusive of VAT.
Please note that we only accept new items into Safe Custody for our Private Banking customers. Items already held by us in safe custody will continue to be held.
If the service you are looking for is not shown in the table above, please ask at any branch or call the number on your statement summary sheet.
Credit facilities: Over 18s only. Calls may be recorded. Details correct at the time of publication. Security may be required.
Full copies of the fees and interest rates, and terms and conditions that apply to our personal accounts can be downloaded from our terms and conditions page.
Mobile phone top-up facility available at all NatWest cash machines and those displaying the top-up logo, including those operated by Royal Bank of Scotland and Tesco Personal Finance. Top-up amounts are subject to your debit card daily withdrawal limit and the availability of sufficient funds. Network operator top-up limits may also apply.
Overdrafts
- You have to repay any overdraft upon our request. Overdraft and interest rates may change
Sometimes we have to update our systems so our 24-hour telephone and OnLine Banking services may not be available for short periods in the early hours of the morning.
Please also read our website terms and conditions which cover your use of this website.
This account is no longer available
You cannot apply for a new Current Plus account.
We have a new range of flexible everyday banking accounts including no monthly fee accounts.