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Banking with us

Checking your balance

How can I check my balance?

It’s now easier than ever to keep track of your balance which can give you greater control, and help you manage your finances.

I’d like to learn how…

Select your preferred way of doing it

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The quickest route

What you'll need

 

The mobile app. That's it!

Your step-by-step guide:

  1. 01

    Login to the mobile app

  2. 02

    On your app summary page you will see an overview of your account and a link to explain the balances

  3. 03

    Click on View transactions to see a list of your transactions (including pending transactions)

What you'll need

 

Access to Online 

Your step-by-step guide:

  1. 01

    Login to Online Banking

  2. 02

    On your Online Banking homepage you'll see an overview of your account and a link to explain the balances 

  3. 03

    Click on View transactions to see a list of transactions (including pending transactions)

What you'll need

 

Your Online/telephone Banking PIN and password

Your step-by-step guide:

  1. 01

    When you call us, you will be asked to tell us why you are calling.

    Contact Number : 03457 888 444
    International : +44 8705 888 444
    Next Generation Text Service : 18001 03457 888 444

  2. 02

    Say 'Check my balance' for balance enquiries.

  3. 03

    Follow the prompts to hear your balance.

This service is accessible to next generation text relay and sign video users, visit our accessibility hub to learn more.