Transfer money 

Transfer money between your accounts

How to transfer money   

The quickest way is by the mobile banking app, follow the step-by-step guide below.       

 Select the ‘Payments’ icon from the home screen and make sure you have selected the account you want to make the transfer from.  Select 'Transfer money'.

Select the account that you want to transfer to and the amount. You can add a reference if you wish to. 

Choose the date you want to send the money on, now or in the future, then select 'Make transfer'.  That's it, transfer done!

Select other ways to transfer money

What you'll need


Access to Online Banking


There are two ways you can do this:

Option 1

To make an immediate transfer, you can use the 'Quick Transfer' box to the right of the 'Account summary' page.

Option  2

To make an immediate payment or one which is scheduled to go later, Select 'Payments and transfers' then select 'Make a payment or transfer' and follow the on-screen instructions.

What you'll need


Your Online/Telephone Banking login details (they're the same)

Your step-by-step guide:

  1. 01

    When you call us, you will be asked to tell us why you are calling.

    Contact Number : 03457 888 444
    International : +44 8705 888 444
    Next Generation Text Service : 18001 03457 888 444

  2. 02

    Say 'make a transfer' to transfer money between your accounts.

  3. 03

    Follow the prompts to complete your transfer.

This service is accessible to next generation text relay and sign video users, visit our accessibility hub to learn more.

What you'll need


Your debit card (so we can check your ID)


Your next steps

If you need a helping hand transferring between your own accounts, go into a branch and one of our team will help you.

Make sure you bring your debit card as we’ll use that and your PIN at the counter to confirm it’s you. Then we’ll be able to transfer your money.