Directly to us
NatWest Bank Europe GmbH
Roßmarkt 10
60311 Frankfurt am Main
Bundesrepublik Deutschland / Federal Republic of Germany
Or if you are an existing customer, you can also speak with your Relationship Director.
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Complaints
Complain to BaFin
Bundesanstalt für Finandzdienstleistungsaufsicht (BaFin)
Graurheindorfer Straße 108
53117 Bonn, Germany
E-mail: poststelle@bafin.de
For further information about the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) please visit: www.bafin.de
Alternative dispute resolution
The European Commission has established a European Online Dispute Resolution platform (ODR platform) at http://ec.europa.eu/consumers/odr/
You can use the ODR platform for the out-of-court resolution of disputes arising from online contracts with companies domiciled in the EU.
When using the ODR platform, you must include the following email address: NWBEuropeInfo@natwest.com
If you would like to complain about how we have processed your data please refer to our Privacy Notice.