Need help with your card-reader?

Card-reader error messages

 

Select the message your card-reader is displaying to find out what it means:

• CARD ERROR 1, 2 or 3
• CHECK CARD
• WRONG CARD
• BATTERY LOW or NO POWER
• WRONG PIN
• LAST PIN TRY
• PIN LOCKED CALL BANK
• ENTER REF
• ENTER AMOUNT

 

Most asked card-reader questions:

 

• Forgot PIN. Please see - I've forgotten my debit card PIN - what can I do?
• Find out what a card-reader is and how to use one.
• If you haven't yet enabled your card-reader please see how do I enable a card-reader?
• If your card-reader is lost or broken you can order a new card-reader online.
• If you haven't got your card-reader and you need to make a payment see I don't have a card-reader, how can I make a payment?
• Unique number not recognised see why has the number obtained from my card-reader not been recognised?
• Card-reader won't turn on see my card-reader screen is blank or won't turn on.
• This option is not available to you when enabling a card-reader