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Online Banking

Can I use someone else's card-reader, even one from another bank or building society?

Can I use someone else's card-reader, even one from another bank or building society?

Yes, if you have a NatWest card reader from us, you can use that, or most card readers from other banks.

Don't have a card reader? You can order one in Online Banking.

To order a new card reader:

  1. Access your Online Banking service at www.onlinebanking.natwest.com (opens in a new window)
  2. Select 'Security' from the menu In the 'Using a card reader' section
  3. Select 'Order a card reader' then follow the on screen instructions

Alternatively you may be eligible to use your biometrics on your mobile app.