Overlay

Why do I see a 'service temporarily unavailable' message when I'm trying to pay funds into a Cash ISA online?

Why do I see a 'service temporarily unavailable' message when I'm trying to pay funds into a Cash ISA online?

It may be that you have reached your Cash ISA allowance for the year.

You can check this yourself using Online Banking.

  1. Log in to your Online Banking service at www.onlinebanking.natwest.com (opens in a new window)
  2. Select the ISA account by clicking on the Account name
  3. Click 'View account details'

Your remaining allowance shows under 'Deposits allowed this year'.

If you have a remaining allowance and are still seeing the STU message, why not chat with Cora, your digital assistant.

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.