Online BankingLog in

 Find out more and register

We use cookies to help provide you with the best possible online experience. By using this site, you agree that we may store and access cookies on your device. You can find out more and set your own preferences here.

Travel & international

Navigation menu

Travel money

Choose from over 60 available currencies, 6 Travellers Cheque currencies, flexible ordering and UK delivery options to ensure you get your currency where and when you need it. And when you return, we'll gladly buy it back commission free.

It is a good idea to take foreign currency for your immediate purchases and although there are charges for using your card abroad, compared with other payment methods, using a debit or credit card for additional purchases can be safer and more convenient.

  • 0% Commission on all foreign currencies.
  • Delivery to your home or a branch of your choice within the UK.
  • Payment from any UK credit or debit card.

Ordering is easy

You can order your foreign currency from us:

Work out how much money you need to order using our up-to-date exchange rates.

Do you hold a current account with extras?

You qualify for preferential exchange rates and complimentary home delivery on your travel money for orders over £100. To enjoy these benefits, please call Membership Services to order your Travel Money. Monthly account fees are £10.00 for Select Silver Account, £15.00 for Advantage Gold, £16 for Select Platinum Account and £24.00 for Black Account.

0% Commission on all foreign currencies

No commission on all foreign currency notes and Travellers Cheques. Minimum and maximum order values apply for online and Telephony orders, see Important Information

Travel Money Charges

Sales
Currency notes 0% commission
Currency Travellers Cheques 0% commission
Sterling Travellers Cheques 1% commission min £3; max £50 (max £25 for online and phone orders), 0% commission for Select Silver Account, Advantage Gold, Select Platinum Account and Black Account account holders when ordered through membership services.
Repurchases
Currency notes 0% commission
Currency Travellers Cheques 0% commission
Sterling Travellers Cheques 0% commission

You can't purchase more than £10,000 worth of Travellers Cheques in a single transaction, or in a series of linked transactions.

Delivery

For your convenience, you can choose between home delivery and collecting it from your local branch. Please note that you will need to bring a valid passport or driving licence and your payment card when collecting your order from a branch.
For branch deliveries, please use our Find your nearest branch tool, to check that your selected branch is open on the chosen delivery date.

You can order up to 10 days in advance and choose a delivery/collection date to suit you.

  • Branch orders placed before 3pm will be available for collection after 1pm the next working day*
  • Branch orders placed after 3pm will be available for collection after 1pm in 2 working days*
  • Telephone/Online orders placed before 2pm are available for branch collection or delivered after 1pm the next working day*
  • Telephone/Online orders placed after 2pm are available for branch collection or delivered after 1pm in 2 working days*

* The last working day of the week is Friday and there is no delivery to branches on Saturdays or Sundays, therefore, for collection from branches open on Saturdays, orders must be placed before the Thursday cut off times (3pm if ordered in branch and 2pm if ordered online or by telephone).

Saturday home deliveries are not guaranteed (i.e. if you request delivery for a Saturday it may arrive on Saturday or Monday). No deliveries are made on Sundays.

Sell back

When you return from your trip abroad, we will gladly buy back your leftover foreign currency notes and Travellers Cheques. Our buy back service is commission free, please check in branch for current rate.

Online

Our online service is the quickest and most convenient way of ordering foreign currency from us.

  • Transactions can be completed in as little as 3 minutes.
  • You can choose delivery to your local branch or home address (UK registered address of your payment card only). For branch deliveries, please use our Find your nearest branch tool, to check that your selected branch is open on the chosen delivery date.
  • All information is sent over a secure connection to safeguard your privacy and security.

See Important Information for delivery details. For enquiries concerning online orders please call: 0845 300 1279 (Minicom 0800 404 6161).

By phone

Call us on 0845 300 1279 (Minicom 0800 404 6161).

Our dedicated team of expert travel money operators are ready to help. They will be able to advise you on many aspects of your travel money needs such as which currencies to take and help with payment methods abroad. Orders are typically completed in less than 5 minutes.

  • All of our foreign currencies and foreign Travellers Cheques are commission free.
  • You can pay by UK credit or debit card.
  • You can choose between home or branch delivery. For branch deliveries, please use our Find your nearest branch tool, to check that your selected branch is open on the chosen delivery date.

See Important Information for delivery details.

In branch

Just visit your local branch to order from our wide currency range. For next day service, you just need to order your money before 3.00pm, and it will be ready for you from 1.00pm on the next business day.

We also offer an emergency next day delivery service between 3pm and 3:30pm, so that you can still pick up your currency from 1pm the next business day but an additional £5 fee will be charged for this service.

Euros and US dollars - Currency on-demand

If you need Euros and US dollars in a hurry, we can help. Over 1,500 of our branches stock instantly available pre-packed amounts of €100, €150, €500, $200 or $750, so you can buy your travel money at a time that suits you.

See Important Information for delivery details. For enquiries concerning online orders please call: 0845 300 1279 (Minicom 0800 404 6161).

Everything you need to make the most of your trip

When it comes to holiday money, most of us simply rely on foreign currency, often leaving it until we get to the airport to buy it, so we may end up receiving a poor foreign exchange rate. That's where this handy guide comes in. There are often cheaper, safer and more convenient ways to pay for things while you're abroad. This guide will help show you which methods of payment may be better in different situations. Take a look to find out what's best to use, where and when.

Planning


If taking out travel insurance, please consider having it in place well in advance of going on holiday.

Our packaged accounts offer a range of benefits including travel insurance. Please refer to the Benefits section for the individual account for more information.

Monthly account fees for packaged accounts are £10 for Select Silver Account, £15 for Advantage Gold, £16 for Select Platinum and £24 for Black Account.

If you don't yet have travel insurance in place, whatever type of policy you need, single trip or annual, Europe or worldwide, individual or family cover, we could cover you straight away, just call 0800 032 7142.

Before you go


1. Order your travel money

Buying currency at the airport can be an expensive way to do it. Get your currency from NatWest and we won't charge you a penny in commission, and we can even deliver it to your home or branch.

Just call us on 0845 300 1279 (Minicom 0800 404 6161), pop into any branch or order online.

2. Make sure you know your PIN

You'll need your PIN to use your card. If you've forgotten it, just let us know and we'll send you a new one within a week. Just call the relevant Customer Service number on the Useful numbers section.

3. Make a list of your card and phone numbers

This will prove invaluable if your cards are ever lost or stolen, and don't forget to take a list of useful numbers with you when you travel or store the phone numbers into your mobile before you go.

4. Register for text alerts

This is a great service which you can set up in minutes. Then, no matter where you are in the world, you'll be able to get a weekly balance update by text or an alert if your balance goes above or below a particular amount.

Set up your text alerts.

Most important of all

Remember to pack your debit and credit cards – as we'll show you, they could prove just as handy abroad as back home.

While you're there


Carrying lots of cash around is never a good idea, but you may need a little foreign currency on you when you arrive at your destination – for things like taxi fares, drinks and snacks. Most holiday insurance policies only cover cash up to a maximum of £500, so it's often safer, not to mention more convenient, to use a debit or credit card.

Using your debit card

Your debit card gives you the convenience of being able to make purchases and withdraw currency from cash machines abroad.

Protection

More secure than carrying cash, debit cards also cover you against fraud and identity theft, protecting you from any unauthorised spending abroad. In many countries you will be able to use chip and pin technology, making your transactions even more secure. In addition, your debit card gives you purchase protection on anything you buy. So if you pay for a special souvenir and it turns out to be damaged, or if you get it shipped and it fails to arrive, we may be able to help you recover your money.

Welcome all over the world

Visa Debit is welcome at over 29 million retail outlets all over the world as well as at over 1 million cash machines. Just look for the Visa sign.

Using your credit card

Your credit card could help for buying more expensive things like special gifts or electrical items. You could benefit from up to 56 days' interest free credit on purchases if you pay your balance in full and on time each month. Credit cards are also accepted at millions of locations worldwide and provide you with additional protection for any purchases between £100 and £30,000.

For more information on NatWest credit cards visit natwest.com/creditcards

Important information while you're abroad


Helpful tips while you're abroad

When using your cards abroad, you can sometimes pay in sterling rather than local currency. Paying this way is often more expensive than paying in the local currency as there could be a local charge.

In some countries you may be asked for a six digit PIN when using an ATM. However, so long as the ATM has been set-up correctly you can still use your four digit PIN followed by enter.

Charges while abroad

Charges apply when using your debit or credit card abroad. Any transaction in a foreign currency is converted into sterling at our prevailing exchange rate and a transaction fee of 2.75% is subsequently applied.

For transactions carried out in a foreign currency for sterling the following charges are applied. For debit cards, there is a charge of £1.25 for each purchase or 2% (min £2, max £5) for cash machine withdrawals. For credit cards a charge of 3% (min £3) applies for any cash machine withdrawal.

For full details, please refer to the fees leaflet which applies to your account.

When you're back


As well as a pile of washing, you should also be coming home with a receipt for everything you bought on your trip. Make sure you take the time to check them carefully against your card and bank statements and let us know straight away if there's any transaction you don't recognise. If you're lucky enough to come back with some foreign currency as well, just bring it into any NatWest branch and we'll exchange it for you free of charge. Also, why not bookmark this page on your browser for reference when you next travel?

Useful numbers


Lost or stolen cards: +44 1423 700 545
Debit cards: +44 8705 888 444
Credit cards: +44 1268 508 018
Foreign currency orders: 0845 300 1279
Travel Insurance: 0800 051 5401
Minicom: 0800 404 6161

For Branch orders

Delivery Times:

You can order up to 10 days in advance and choose a delivery date to suit you.

  • Branch orders placed before 3pm will be available for collection after 1pm the next working day*
  • Branch orders placed after 3pm will be available for collection after 1pm in 2 working days*

* The last working day of the week is Friday and there is no delivery to branches on Saturdays or Sundays, therefore, for collection from branches open on Saturdays, orders must be placed before the Thursday cut off times (3pm if ordered in branch and 2pm if ordered online or by telephone).

Charges:

  • All our currencies and foreign Travellers Cheques are commission free, only sterling Travellers Cheques incur 1% commission (min £3, max £50)
  • An emergency next day delivery service is available from 3pm -3.30pm but this will incur an additional fee of £5.

For Telephone and online orders

Restrictions:

There is a minimum order value of £100 and maximum of £2,500 per transaction. In addition there is a £3,000 order limit in a 60 day period. Don’t forget if you would like less than £100 this is available in branch.

Charges:

  • All our currencies and foreign Travellers Cheques are commission free, only sterling Travellers Cheques incur 1% commission (min £3, max £25)
  • Home delivery orders for less than £500 will incur a delivery fee of £5, branch delivery is free for all orders.
  • An emergency next day delivery service is available from 3pm-3.30pm in branch, but this will incur an additional fee of £5. Orders will be available for collection in branch from 1pm the next working day. There is no delivery to branches on Saturdays or Sundays, therefore, for collection from branches open on Saturdays, orders must be placed on Thursday).

Delivery Times:

You can order up to 10 days in advance and choose a delivery date to suit you.

  • Telephone/Online Orders placed before 2pm are available for collection or delivered after 1pm the next working day*
  • Telephone/Online Orders placed after 2pm are available for collection or delivered after 1pm in 2 working days*

* The last working day of the week is Friday and there is no delivery to branches on Saturdays or Sundays, therefore, for collection from branches open on Saturdays, orders must be placed before the Thursday cut off times (3pm if ordered in branch and 2pm if ordered online or by telephone).

Saturday home deliveries are not guaranteed (i.e. if you request delivery for a Saturday it may arrive on Saturday or Monday). No deliveries are made on Sundays.

Do you hold a current account with extras?

  • You qualify for preferential exchange rates and complimentary home delivery on your travel money for orders over £100. To enjoy these benefits, please call Membership Services to order your Travel Money. Monthly account fees are £10 for Select Silver Account, £15 for Advantage Gold, £16 for Select Platinum and £24 for Black Account.

Ready to order?

  • Call us on
    0845 300 1279

    Minicom
    0800 404 6161

Lines open Monday to Friday 8am-10pm,
Weekends 10am-8pm,
(excluding public holidays)