Banking safely on your mobile
How we help to protect you
We know how important it is to provide protection for your money. That’s why security is at the heart of mobile banking.
- You are covered by the Online and Mobile Security Promise, our commitment to you in the event of fraud
- Our rigorous registration process validates your details before you can use the service. The registration process is certified by Verisign, the global name in secure e-commerce
- Access to the mobile banking application is password protected. Your passcode is uniquely linked to the mobile banking application on your device. This means only your passcode works on your application.
- We use sophisticated encryption technology for secure data transfer to and from your mobile device
We only settle for the same security standards you’d expect from our other services. We regularly test, update and validate our systems using independent experts to ensure we keep it that way.
For advice on using you mobile phone safely see our Mobile Security Hints and Tips page. For advice on keeping your money and identity safe, visit our Security Centre.
Security Centre
Everything you need to stay safe - protecting your computer, youre money and your identity.
Online and Mobile Security Promise
We will refund money lost from your account if you have been a victim of banking fraud, in keeping with our obligations.