Online Banking
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Online & Mobile Banking
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Online statements
Go paperless and cut clutter
Choose to receive your statements online - no fuss, no mess and we do the filing for you.
Great reasons to switch to online statements
- Prove your identity – need paper statements to prove your identity or income? Get three months of statements, free of charge
- Search back up to seven years – track down transactions in a hurry, and keep tabs on your finances
- Added security – fraudsters like paper statements. Without them, it's more difficult to steal your identity
- Cut the clutter – we do the filing for you, as your online statements are stored on our secure servers
- Simple – online statements are easy to set-up and use
- Your choice – decide which accounts you'd like to switch to online statements. You can always switch back if you need to
If you're an existing online banking customer
It's easy to go paperless - here's how:
- Log in to online banking
- Click on the 'Statements' link
- Select 'Start or stop receiving bank statements by post'
You will also need to provide a valid e-mail address so we can send you alerts when your statement is ready to view online.
If you’re not an online banking customer
Find out more about online banking - you could start taking greater control of your finances in just a few minutes.
Sometimes, you need a paper statement – perhaps to prove your identity or your income.
Good news – it’s free to order up to three months of duplicate paper statements. And you can do this twice in any 12-month period for free.
How to order your free paper statements
You can order free paper statements online, by phone or at your nearest branch.
Order online –If you’re a NatWest Online Banking customer you can order paper statements from the statement section in Online Banking in just a few clicks
Order by phone – call us on 08457 888 444, select Option ‘1’, after you have identified yourself, select Option ‘0’ to speak to an operator. Lines are open 24/7. Calls may be recorded.
We’ll send your statements to you in the post. They should arrive three to four working days after we receive your request.
Statements Explained
View a guide to key parts of your statement, including a list of our common statement references and what they mean.
Get access today
Security
Remember - we never send emails that contain links asking you to enter your PIN, password or any other security details.
These emails are from fraudsters.
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