Online statements
Go paperless and cut clutter
Choose to receive your statements online - no fuss, no mess and we do the filing for you.
Great reasons to switch to online statements
- Prove your identity – need paper statements to prove your identity or income? Get three months of statements, free of charge
- Search back up to seven years – track down transactions in a hurry, and keep tabs on your finances
- Added security – fraudsters like paper statements. Without them, it's more difficult to steal your identity
- Cut the clutter – we do the filing for you, as your online statements are stored on our secure servers
- Do your bit for the environment – no printed statement, no envelope and no postal delivery
- Simple – online statements are easy to set-up and use
- Your choice – decide which accounts you'd like to switch to online statements. You can always switch back if you need to
If you're an existing online banking customer
It's easy to go paperless - here's how:
You will also need to provide a valid e-mail address so we can send you alerts when your statement is ready to view online.
If you’re not an online banking customer
Find out more about online banking - you could start taking greater control of your finances in just a few minutes.
Sometimes, you need a paper statement – perhaps to prove your identity or your income.
Good news – it’s free to order up to three months of duplicate paper statements. And you can do this twice in any 12-month period.
How to order your free duplicate statements
Simply pop into your nearest branch, or call us on 08457 888 444.
Calls may be recorded.
Security
Remember - we never send emails that contain links asking you to enter your PIN, password or any other security details.
These emails are from fraudsters.

