Get more from online banking
See how our latest improvements will help you
Good news – we've made your online banking service even better. The improvements are designed to help you get what you want, quickly and easily.
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Latest improvements (1 of 6)
Remember me
Makes logging in to online banking even simpler.
- Let online banking remember your customer number
- You still need to enter details from your security number and password
- Ideal if you’re the only person who uses the computer
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Latest improvements (2 of 6)
Order printed statements
If you’ve turned off paper statements you can still order them online.
- Order up to three months’ statements
- Make up to two orders in any 12 month period for free
- No charge
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Latest improvements (3 of 6)
Certificates of interest
Shows debit or credit interest on your account
- Lets you know what tax you’ve already paid on your savings interest
- Make filling in your tax return easier
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Latest improvements (4 of 6)
Alerts Service
Get account information by text* or email
- Activity Alerts – confirm when certain transactions have happened on your account. These are sent automatically if we have your mobile number.
- Act Now Alerts – help you minimise or even avoid overdraft and returned item fees
- Balance Alerts – get a weekly text with your updated balance
* Network charges may apply
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Latest improvements (5 of 6)
Simplified online payments
We’ve made it easier to set up and make payments and transfers.
- Fewer steps in setting up new payments
- Security maintained with your Card Reader
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Latest improvements (6 of 6)
Make international payments
You can now pay family and friends abroad
- Make payments to non-UK bank accounts
- Same day or five day transfer
- Straightforward transfers to many countries
Charges apply, exchange rates may vary
