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Banking safely online

The information you need to stay secure

We've put lots of security measures in place to help protect you and your money. From secure servers to spotting fraud patterns, we work to stop the criminals in their tracks.

There's lots you can do as well – simply understanding the threats can help you stay safe.

Online banking security promise

Online and Mobile Security Promise

We will refund money lost from your account if you have been a victim of banking fraud, in keeping with our obligations.



Rapport - free security software

Free software for extra safe online banking.

Card-Reader

The secure and simple way to get more from online banking.


Phishing emails

Fraudsters can trick you into providing your login details. Here’s how to stay safe.

Alerts Service

Get alerts when your account is updated, receive a weekly balance, order mini statements and more.


Online statements

Let us do the filing for you – fraudsters love paper bank statements. So why not switch to online statements instead?

Security Centre

Everything you need to stay safe – protecting your computer, your money and your identity.



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