Client stories

NatWest Markets joins forces with IHS Markit

Find out how we recently supported IHS Markit in helping customers to streamline primary issuance workflow with investor access trading.

For professional investors only

It’s been a common challenge in the past for customers to place primary orders in syndicated deals. It’s a manual process (not without risk), that would often require accessing multiple independent sources that are cumbersome, and somewhat unreliable for the needs of customers in today’s fast-paced environment. A key feature of our digital strategy is to use reliable, proven and cost-effective technology to make processes more efficient for our customers, while continuing to supply high quality coverage.

Streamlining efficiency with InvestorAccess

We’re proud to launch a new venture to help customers take control of their orders. Customers can access a centralised syndicated deal information source and reduce operational risk for primary syndicated deals.

InvestorAccess supports all workflow operations related to the distribution of deal terms and communication of orders and allocations. It builds upon the fixed income sell-side suite, including IssueBook and IssueNet, with accessibility tailored to the user’s needs.

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Stephanie Duhig, from the NatWest Markets Sales team said“We see our customers constantly looking for technology to help support what were previously manual processes. The automation of InvestorAccess allows NatWest Markets and customer processes related to primary issues to be performed faster, which could have greater accuracy, transparency and minimise dual entry of data.”

Martin Onyeador, from the NatWest Markets Syndicate team added: “With InvestorAccess, both the buy and sell-sides can shift to electronify the bond new issue process. It’s real-time, so could reduce risk and bring operational efficiencies. The DealServices API provides our clients with the opportunity for deeper integration with their own OMS/EMS, resulting in a front-to-back primary markets workflow solution.”

Customers of NatWest Markets have offered their views.

Stefan Moller at futurum bank AG commented“IHS Markit is supporting us to serve our Wealth Management/Family Office Clients and to manage/structure the New Issue Business on a day to day basis. Whilst it’s vital to continue reliance on the coverage provided by experienced IB Sales like NatWest’s team, IHS Markit is great in helping to facilitate the technical aspects of the New Issue Process for our Family Office & Wealth Management Client.“

A customer at Swiss Merchant Group added“We have gradually stepped up our use of IHS Markit’s product suite over the last year to manage the process of placing our orders in the primary market for bonds. In the past this had proven to be a cumbersome process and not without execution risk. Setting NatWest up as a connected counterparty only took a few clicks and we were good to go. It is useful to have one place to view the day’s primary offerings, to place, amend or cancel orders, to see the deal updates and to receive our allocations. Our compliance department would prefer if all deal managers were connected in the system.”


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