Can I appeal a borrowing decision?
You can appeal a decision for both declined and accepted business borrowing decisions. An accepted borrowing decision can be appealed if there are conditions that have been applied to you in a way that you feel is unfair.
For example, if you feel that the security requirements, covenants, loan duration, product type, pre-conditions and repayment schedules are unjust in any way, you have the right to appeal against these within 30 days of the decision being communicated.