Banking with us

Set up and view your Direct Debits

What's a Direct Debit?

Direct Debits are requested from your account by the beneficiary (the person who receives the money from your account), and are not created by you.

To arrange a new Direct Debit, you will need to sign a Direct Debit mandate which is provided to you by the company you wish to pay and return it back to them. The company will then set up the Direct Debit mandate with us. If you have a Credit Card with us, you can set up a Direct Debit yourself using the app.

Setting up a Direct Debit

What do you need to set up a Direct Debit?

Here's a handy list of things to get ready when you're setting up a Direct Debit

Setting up a Direct Debit

We've put together a step by step guide to help you set up a new Direct Debit.

Set up a Direct Debit for your Credit Card

Set up a Direct Debit for your Credit Card

Manage your existing Direct Debit

View your existing Direct Debit

You can view your existing Direct Debits with us using the mobile App or Online Banking.

Cancel your Direct Debit

Find out how to cancel an existing Direct Debit using the mobile app or online banking

Direct debit FAQs