Identity theft protection
Meets the costs of restoring your credit status after fraudulent activity.
If you are the victim of identity theft, you have to prove your innocence to the defrauded institution. That's where we can help.
Benefit highlights
- £10,000 worth of cover – against expenses of defending and restoring your credit status
- Complimentary credit report - showing your credit history and any potentially fraudulent credit applications
- Valuable document registration - a secure way to store and access key personal data such as passport number or insurance
- Online card monitoring service - which alerts you if your personal details are being traded on the internet
- Emergency helpline - and fraud resolution service to help you if you are a victim of identity theft
- CIFAS registration - providing extra protection against any potential fraud
Do I need to register for identity theft protection?
Yes. You must first register for the service by calling 0845 87 77 111. Minicom users should call 0870 154 1196. Please have your Advantage Private account number to hand.
Maximum call charge from a BT landline is 4p (0845) or 8p (0870) a minute. Calls from other networks may vary. Calls may be recorded.
What isn’t covered?
Any claim for lost wages is limited to £2,500.
For full details of your identity theft protection cover, download the Advantage Private Insurance Policy Documents (PDF 685kb).
You may need Adobe Reader to view some of these documents. Get Adobe Reader. Visit access.adobe.com.
How do I make a claim?
Call 0845 87 77 111. Minicom users should call 0870 154 1196. Please have your Advantage Private account number and purchase details to hand.
To receive your complimentary Equifax credit report, you must first register for the service by calling 0845 87 77 111. Minicom users should call 0870 154 1196.
Please have your Advantage Private account number to hand.
We'll then send you a confirmation letter with your unique promotional code for your Equifax credit report – make sure you have this to hand. You will need your code at step three of the registration process, in the box titled 'If you have a Promotional Code enter it here'.
Be careful when entering your code – you need to make sure you enter it exactly, using both upper and lower case characters.
Already got your code?
Then click the link below to go to the Equifax website.
Maximum call charge from a BT landline is 4p (0845) or 8p (0870) a minute. Calls from other networks may vary. Calls may be recorded
To receive your complimentary registration for the Card Patrol online monitoring service, you must first register for the service by calling 0845 87 77 111. Minicom users should call 0870 154 1196.
Please have your Advantage Private account number to hand.
Once registered, you will receive a confirmation letter including your unique access code for your online monitoring service – make sure you have this to hand for the next step.
Already got your code?
Then click the link below to go to the Card Patrol website.
Get in touch
Private Banking 24/7
0845 305 0600*
*Minicom 0845 900 5961.
Max call charge from a BT landline is 8p plus 4p per minute. Calls from other networks may vary. Calls may be recorded.
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