Card protection
When something important is lost or stolen,
the consequences can be far-reaching. Advantage Private card protection eases the burden – whether you’re at home or abroad.
Benefit highlights
- Emergency assistance - round-the-clock cover, worldwide
- Fraudulent card use - up to £1,000 cover before, and up to £50,000 after, you notify us
- Card cancellation – we will arrange for all your missing registered cards to be cancelled and replacements ordered
- Emergency cash advance - up to £1,500, subject to status, repayable within 28 days
- Lost money - £100 cover
Do I need to register for card protection?
Yes. Call 0845 87 77 111. Minicom users should call 0870 154 1196. Please have your Advantage Private account number and card details to hand.
What isn't covered?
Unfortunately, Advantage Private card protection doesn’t cover everything and there are some key exclusions. For further information, please read the Advantage Private Insurance Policy Documents (PDF 685kb).
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How do I make a claim?
To make a claim or report a lost or stolen card, call 0808 100 44 20. If calling from abroad, call +44 (0) 1904 544 644 and ask for the charges to be reversed. Lines are open 24 hours.
Maximum call charge from a BT landline is 4p (0845) or 8p (0870) a minute. Calls from other networks may vary. Calls may be recorded.
Get in touch
Private Banking 24/7
0845 305 0600*
*Minicom 0845 900 5961.
Max call charge from a BT landline is 8p plus 4p per minute. Calls from other networks may vary. Calls may be recorded.
Living Abroad
Find out about which benefits are available to you outside of the UK
Find out more