Home emergency cover

From a burst pipe to your boiler breaking down,

who can you turn to for help in your hour of need? Relax, as an Advantage Private customer, we’ll put you in safe hands and pick up the bill.

24-hour helpline - emergencies don’t worry about when they happen, and now you don’t need to either
Approved repairers - finding someone you can count on can be a challenge, but we’ve taken care of that
Cover up to £500 - per call-out including VAT

No. It’s an automatic privilege of being an Advantage Private customer.

There are some important exclusions to your cover. For example, you will not be covered for:

External water supply pipes
Boilers over 10 years old, or with an output over 60kw
Any emergency if your home has been unoccupied for more than 30 consecutive days

It’s important to remember that this isn’t a household buildings or contents insurance policy – or an equipment maintenance contract.

That’s why it's recommended you have a building insurance policy covering your home, and a contents insurance policy covering your possessions.

Call 01772 758 040. Minicom users should call 0800 051 3030. Remember to have your Advantage Private account number to hand.

For full details of your home emergency cover, download the Advantage Private Insurance Policy Documents (PDF 685kb).

You may need Adobe Reader to view some of these documents. Get Adobe Reader. Visit access.adobe.com.

Private Banking 24/7
0845 305 0600*

*Minicom 0845 900 5961.
Max call charge from a BT landline is 8p plus 4p per minute. Calls from other networks may vary. Calls may be recorded.

Find out about which benefits are available to you outside of the UK

Find out more