Existing customer benefits

Enjoy the Private Banking difference
every day

Getting on with life, without getting caught-up along the way. That’s the Private Banking difference.

For all Private Banking customers

If you are already a Private Banking customer with a Black Account or Advantage Gold Account you can access many of your account benefits online.

Black Account benefits

When you’re travelling, at home, managing your finances or just need some support, a Black Account makes life simpler, and could save you money.

Travel benefits Travel Insurance, Airport Lounge Access, holidays and Travel
Money – they’re all covered

Protection benefits Our Mobile Phone Insurance, European Car Breakdown Cover, Identity Theft Assistance and more.

Leisure benefits Book discounted tickets for
almost any performance and get expert help from our Concierge Service.

Banking Offers From time to time, we’ll make you aware of Banking Offers you may be able to take advantage of.

Advantage Gold benefits

There’s a wide range of savings and benefits for Advantage Gold customers – see them all at a glance.

Mobile phone benefits Up to £1,000 worldwide cover – cover includes loss, theft, damage, breakdown and unauthorised calls.

Travel and leisure benefits Save up to 10% on holidays with major tour operators.

Insurance and protection benefits Identity theft protection,
purchase protection, extended warranty and more.

Banking benefits Tailored rates on credit cards, loans and savings.





Get in touch


Call us

Private Banking 24/7
0845 305 0600*


All ways to get in touch


*Minicom 0845 900 5961.
Max call charge from a BT landline is 8p plus 4p per minute. Calls from other networks may vary. Calls may be recorded.