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Our Service status

You can use this page to see when we'll be upgrading our services. You will also be able to check if any of our services are experiencing issues. Remember to visit our Support Centre if you have any questions.

Planned system updates


In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 02:00 to 02:40.

When we have essential maintenance planned out with this time, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.

Websites


We have changed our website design and navigation to make it easier for you to find the content you are looking for, and we'd love to know what you think of the new layout.

Online Banking


Service working normally

Mobile Banking


Issues when using our app on iOS 8

We are aware some customers are experiencing issues making payments or funds transfers when using our app on iOS 8. We are working hard to resolve this issue and will release a fix very soon. In the meantime you can make payments and transfers using our online banking service. We're sorry for any inconvenience and thank you for your patience.

Payments


Service working normally.