Already have a NatWest ISA?
Stocks and Shares ISA:
Learn about Stocks and shares ISAs
Cash ISAs are classed as tax free which means that interest payable is exempt from UK income tax.
Learn about Stocks and shares ISAs
- Q. How do I credit my cash ISA?
A. By any of the following:
- Branch - pay in cheques or cash at any NatWest branch.
- Rapid Deposit machine - these can be found within many NatWest branches and allow you to pay in cheques or cash (notes only) into your account quickly.
- Cash machines - over 750 NatWest cash machines allow you to pay cheques or cash (not coins) into your account. Just fill in a paying-in slip and follow the instructions on the screen.
- Online - once you've signed up to NatWest OnLine banking you can transfer funds between your NatWest accounts online instantly. You can also transfer funds between your cash ISA and an account in your name at another bank. This may take up to 3 working days, but in most cases will be instant.
- Phone – once you've signed up to Telephone banking, you can transfer funds between your NatWest accounts. Please call us on 08457 888 444 (calls may be recorded).
- Post - you can post cheques (not cash) straight to your NatWest branch. Send them in an envelope with a completed paying-in slip. To find the address of your branch, please use our branch locator.
- Standing order – pay in regular amounts from another account (check with your Bank that the account you are debiting can have standing orders payable from it).
- Q. How do I withdraw money from my cash ISA?
A. Providing the rules of the ISA allow it, you can have full, instant access to your money without losing the tax benefits on the rest of your savings in the ISA.
However, any money withdrawn can only be re-deposited up to the maximum of your available subscription amount for the tax year, i.e. if you have already subscribed £5,760 into a cash ISA in 2013/2014 and £500 is withdrawn, the £500 cannot be replaced.
- Q. Are there any penalties?
A. No. You can withdraw your money or close your account at any time. We'll simply pay interest on the daily cleared balance.
Setting up a Standing Order
Setting up a standing order to your cash ISA is a good way to regularly save money. You tell us to pay a fixed amount from another account at regular intervals and watch your savings grow faster.
To arrange a standing order from a NatWest account, just download and complete a standing order form (PDF, 32KB) or you can pick one up from any NatWest branch. If you are arranging a standing order from another bank, please contact them for a form directly.
You can also set up standing order payments from your NatWest account through telephone or online banking.
We recommend avoiding dates between 2nd and 5th of the month to allow for possible delays at the end of the tax year.
- Q. I am registered with Online Banking, how do I check what my cash ISA limit is?
A. You can check how much you can pay/have paid in to your cash ISA account on the 'View Account Details' screen.
You can access that screen by selecting your cash ISA account on the 'Accounts Summary' and then selecting the 'View Account Details' button, near the bottom of the screen.
If you have not used any of your cash ISA allowance for the tax year, it will show the 'Deposits allowed this year'.
If you have used some, but not all, of your cash ISA allowance for the tax year, it will show the 'Deposits allowed this year' and 'Deposits so far this year'.
If you have used all of your cash ISA allowance for the tax year, it will show the 'Deposits so far this year'.
- Why does my Cash ISA need re-activating?
HM Revenue & Customs ISA regulations say that if you do not make any deposits for a complete tax year you'll need to re-activate your account to make further deposits. However, your account continues to receive gross interest and you can still make withdrawals. Completing this reactivation form will let you pay money into your cash ISA again – the more you save, the higher the interest you'll earn. Simply take your completed form into your local branch or post it to: Central Tax Unit, 9th Floor, 1 Hardman Boulevard, Manchester M3 3AQ.
- Do you have a Cash ISA – TESSA funds account?
If the answer is yes, would you like to convert your Cash ISA – TESSA funds account to our e-ISA or Cash ISA?
Simply complete the cash ISA conversion form and drop it into your local branch or post it to Central Tax Unit, 9th Floor, 1 Hardman Boulevard, Manchester, M3 3AQ.
If you have a e-ISA or Cash ISA account and wish to convert from one to the other, simply follow the process above.
- Transferring an ISA into NatWest ?
NatWest currently has 2 types of variable rate cash ISAs
- cash ISA serviced through all channels (branch, online, phone and post)
- e-ISA serviced online only
- Q. Already bank with us?
A. It could not be easier to open a e-ISA, Cash ISA or Fixed Rate ISA with NatWest. Choose the most appropriate cash ISA for you and either apply in branch, online, over the phone or by post (e-ISA only available online). Do not forget your National Insurance number as this is required by us to comply with HM Revenue & Customs (HMRC) rules.
If you already bank with us online and have applied for your cash ISA online it should be opened immediately.
Find out more about our ISAs
Call 0800 148 8325 to apply over the phone.
Locate your nearest branch
- Q. New to NatWest?
A. It could not be easier to open a e-ISA, Cash ISA or Fixed Rate ISA with NatWest. Choose the most appropriate cash ISA for you and either apply in branch, online, over the phone or by post (e-ISA only available online). Do not forget your National Insurance number as this is required by us to comply with HMRC rules.
For internet and telephone applications, we will send your paperwork in the next few days. We'll also ask you to send identification documents. Once we've received these documents, we'll check them and return them to you. And that's it. Your cash ISA is now open and ready to use.
You can also take identification documents to your nearest NatWest branch and we can open your cash ISA account immediately.
Find out more about ISAs
Call 0800 148 8325 to apply over the phone.
Locate your nearest branch
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Cash ISAs are classed as tax free which means that interest payable is exempt from UK income tax.
Please use the links below to check the final dates for paying and transferring money into your Fixed Rate ISA:
Q. How do I credit my Fixed Rate ISA?
A. You can pay into your Fixed Rate ISA by cheque, cash or transfer-in from other financial institutions via any NatWest branch within the specified date.
Q. Is there a cooling off period for Fixed Rate ISA?
A. Yes the Fixed Rate ISA will be subject to a 14 day cooling off period from the day you open your account or from the day you receive the documentation relating to Fixed Rate ISA (whichever is later), in which if you change your mind you are entitled to close the account without any penalty.
Q. How do I withdraw money from my Fixed Rate ISA?
A. You would need to close the Fixed Rate ISA account first by filling out an account closure form. The account can then be converted to a Cash ISA and funds can then be withdrawn via the standard processes. This enables the remaining funds after the withdrawal to retain their tax-free status. Please remember that you will be charged for closing the Fixed Rate ISA before the maturity date.
Q. Will I get a Certificate of Deposit after I have subscribed into a Fixed Rate ISA?
A. Yes, you will be sent a Certificate of Deposit (as stated in the Information Sheet).
Q. Transferring an ISA into NatWest?
A. Please note that there is a limited period that you can transfer into a Fixed Rate ISA. You should have received an Information Sheet which will provide you with information about the key dates which apply to you. For further information about the key dates applicable to you, please use the links below:
Her Majesty's Revenue & Customs (HMRC) rules state that all ISA providers MUST allow Transfers out. You can transfer funds into our Fixed Rate ISA. Your existing ISA provider has a maximum of 5 working days, or
to the end of any required notice period, after receiving your transfer request to send your ISA monies to us. This period is specified within the HMRC ISA rules. This period may be longer if your existing ISA has a notice period / maturity date and you do not waive the notice.
If you'd like more information on how to transfer your ISA, here is a simple guide provided by the British Bankers Association (PDF).
Existing customers: Complete an ISA transfer form (PDF, 53KB) and take this to any branch or post to Central Tax, 9th Floor, 1 Hardman Boulevard, Manchester M3 3AQ
Please note, you must already have a Fixed Rate ISA account open with us first or arrange to open one. This can be done easily via any of our branches, internet or by phone.
Q. How much can I transfer into NatWest?
A. You can choose to transfer one of the following.
- the whole balance or
- all / some previous year subscriptions and / or
- all current year subscriptions
Q. Can I transfer money in from more than one bank or building society?
A. Yes. Simply fill out a cash ISA transfer form for each one you want to transfer. Please note, you must already have a Fixed Rate ISA account open with us first or arrange to open one. This can be done easily via any of our branches, internet or by phone.
Cash ISAs are classed as tax free which means that interest payable is exempt from UK income tax.