Mobile banking for iPhone
Now you can make payments on the
move too
Download the NatWest mobile banking application and bank with your iPhone.
Mobile banking keeps you in touch with your money, wherever you are. It's free, secure and easy to use.
Statements
See your latest transactions for all your accounts that you manage using online banking including:
- Current accounts
- Savings accounts
- Credit cards
- Loans
- Mortgages
Expand them to view detail and search transactions from up to seven years ago on some accounts.
Payments
Pay your friends, family, credit card, or utility bills – just set up and make your first payment to each new payee in Online Banking beforehand.
Transfers
Move money between your accounts. Transfers are processed immediately and your balances are updated.
Pay your contacts
Pay your contacts enables you to pay someone using just their UK mobile number. You don’t have to know their account details.
You can use this service to
- Pay someone with a NatWest/RBS mobile app. Payee will be notified by SMS and funds will reach the payee’s account instantly. Sum of all such payments to NatWest/RBS app users in a day cannot exceed £250.
- Pay someone who does not have a NatWest/RBS mobile app but has a valid UK Visa debit, credit or prepaid card. You will have to inform your contact separately about the exact amount. This will be a secret between you and your contact. We’ll send your contact a text message notifying them of the payment but not the amount. The text message will have a link to a Visa payment collection site. On this collection site your contact will have to enter the exact amount and their Visa card number. Your contact has 7 days to collect a payment from the day they receive the notification. Funds will reach the payee’s account in the next business day after they have provided their details on the Visa collection site. We’ll notify you by text message when they’ve collected the payment and your balance has been debited. Sum of all your payments to non NatWest/RBS app users cannot exceed £250. ‘Pay your contacts’ limits are independent of daily withdrawal and Get Cash limits.
‘Pay your contacts’ limits are independent of daily withdrawal and Get Cash limits.
See our page on common questions on making payments for more information.
Alerts
Set up mobile banking alerts to help you manage your spending
- Select a day and time to receive your weekly balance alert
- Get limit alerts when your balance goes below or above a set amount
Alerts apply to the account you nominated during registration.
Near me
Search your current location or input an address to locate:
- NatWest cash machines
- NatWest branches
Mobile top-ups
- Top up your family’s pay-as-you-go mobiles
- Add up to five different mobile phones
- Works with all the major UK mobile networks, you will not be able to top up phones on the 3 network.
Top up payments will be taken from the account linked to your debit card used during registration.
Costs and charges for mobile banking
NatWest will not charge you for any mobile banking services, however, your mobile network provider may charge depending on your tariff.
Standard data download charges may apply. Please contact your network operator for details.
Mobile phone top up charges
Mobile phone top ups will be debited directly from your account linked to your debit card during registration and will be shown on your current account statement (service currently not available for customers on the 3 network).
Eligibility
To use our iPhone app you need to
- Be a NatWest customer who is registered for Online Banking. Visit our Online Banking pages to register
- Have a NatWest personal account with a debit card
- Be over age 11 and have a mainland UK mobile number starting 07
Standard data download charges may apply. Please contact your network operator for details.
Pay your contacts
This service is available for customers in England and Wales.
To register
Registering your NatWest iPhone app is easy and only takes a few minutes:
- Download the new app from the App Store
- Enter your mobile number and verify your handset
- Accept the Terms and Conditions
- Provide some personal information — including your online banking log in details, debit card number, card security number and postcode
Once you register we’ll verify your details and you should be able to start using you new app within 24 hours.
How to cancel the service
You can cancel the service at any time.
Delete the application from your mobile.
To cancel your text alerts set up through your app, text ‘STOP’ to 82628 or turn alerts off within the app.
Mobile banking for iPhone
This links to itunes.apple.com. If you cannot access iTunes from your computer, please access the App Store from your iPhone and search for 'NatWest'.
Who can use Mobile Banking?
To use mobile banking you have:
- be aged 11 or over
- be a NatWest personal current account customer with a debit card
- be registered for Online Banking
- have a mainland UK mobile number starting 07